Project Manager

Who We Are We are an employee‑focused, growth‑oriented plumbing company based in Arlington Heights. Our culture values strong leadership and operational skills over plumbing experience, and we believe happy employees create happy customers. Why Choose S and J Plumbing Competitive pay – $60k‑80k Medical insurance – we pay 100% for you and your family's premiums (Health, Dental, Vision). Work‑life balance – up to 2 weeks of PTO and holiday pay. 401(k) plan with 5% match. Paid training (Nexstar and Service Titan). Relaxed, fun atmosphere. Growth opportunities. Core Values Integrity – honest, ethical, trustworthy. Professionalism – prepare, present, and execute at an elite level. Accountability – accept responsibility for decisions, actions, and results. Family – nurture team members and customers. The Big Task You will be responsible for scheduling installation jobs and preparing the installers to achieve high‑quality results every time, maximizing capacity, efficiency, and profitability. You will also ensure customers receive timely, high‑quality service. Key Responsibilities Learn the business and prioritize urgent customer calls. Ensure a quality customer experience by relaying detailed, accurate information to field technicians. Participate in training to grow as a professional. Set expectations for each installation, including safety and code requirements. Ensure jobs are properly staged; coordinate and inspect equipment, plan and results. Conduct training to ensure on‑time, high‑quality installations. Monitor performance of installation technicians and advise them on improvement. Coordinate job schedules, technician assignments, and daily workflow. Resolve field issues before they reach the customer. Desired Skills and Experience Inspire personal and professional growth in team members. Provide unparalleled customer satisfaction. Drive team performance to achieve business goals and objectives. Be detail‑oriented, highly organized, and a strong multi‑tasker with good presentation skills. Proficient with Microsoft Office (Excel, Word, PowerPoint) and dispatching software. Competencies for Success 3+ years in a project‑management or service‑based role. Exceptional attention to detail and data‑driven decision‑making. Ability to multitask and remain calm under pressure. Highly organized with excellent follow‑through. A team‑player mindset in a fast‑paced environment. Strong motivation, flexibility, and a positive attitude. Military‑experienced candidates encouraged to apply. Join a place where you’ll be appreciated by your team and customers, and where your work directly impacts the company’s success. Learn more at . #J-18808-Ljbffr S&J Plumbing