Service Technician

Job Description

Job Description

Are you looking for a new opportunity with a growing company? Come join the Zagers Pool & Spa team! We are looking for an experienced Service Technician with great customer service skills.

We have an immediate opening for a Service Technician. This is a full time position M-F with an occasional “on call” rotation. We are seeking candidates who have at least 2 years of industry experience, are mechanically inclined, enjoys working outside and is willing to learn. Candidates will have a neat, clean appearance and will able to communicate effectively with customers and service team.

Zager's Pool and Spa is an industry leader who has been operating in West Michigan for 60 years! With 4 retail locations, a growing service department and in-ground pool installation division Zagers provides opportunities for growth. Zagers offers a fun, fast paced team environment and a competitive benefit package including medical, dental, vision, retirement and PTO. If you would like to join our growing team please submit your resume.

Responsibilities:

• Repair Pool and Spa equipment at the customers home
• Open and Close Pools & Spas
• Pool & Spa Maintenance
• Punctual and dependable, arrive at job site at schedules time and location as dispatched
• Relocate from one job site to another as dispatched during the workday
• Communicate with dispatcher when arriving and leaving job sites
• Complete service work orders accurately and timely
• Communicate with customer courteously and effectively
• On call status for emergency service as required
• Work as a member of the Service Team

Qualifications:

• At least 2 years of pool or spa technician experience
• Willingness to invest time in training seminars and classes
• Willingness to become a Certified Technician
• Basic knowledge of service tools and testing devices
• Operate power and hand tools safely
• Willingness to develop customer service skills
• Mechanical aptitude
• Effective verbal and written communication skills
• Willing to work outside in all types of weather
• Valid drivers license with a clean driving record
• Neat and clean appearance

Full time position hourly rate based on experience.

Great benefits – medical, dental, vision, life and Simple IRA with a match

Company uniform and training

Background check required

High School Graduate