Senior Trainer

Responsibilities Facilitate in-person training sessions at designated learning hubs, ensuring an interactive and engaging learning environment. Conduct virtual training sessions using appropriate platforms, catering to the needs of remote associates. Deliver operational courses covering various aspects of automotive sales and service, including product knowledge, customer service, and operational procedures. Assess associate performance and comprehension during training sessions through evaluation methods such as quizzes, role-plays, and simulations. Provide constructive feedback and coaching to associates to support their continuous improvement and development. Work closely with managers of training, learning and development teams, instructional design teams and operational leaders to align training initiatives with business objectives. Communicate effectively with associates, learning hub staff, and stakeholders to ensure seamless coordination of training activities. Coordinate travel arrangements as needed for on-site training sessions at different learning hubs. Manage logistical aspects of training events, including scheduling, materials preparation, and venue coordination. Requirements Bachelor's degree in education, business administration, or relevant work experience. Proven experience in delivering training sessions. Strong presentation and facilitation skills, with the ability to engage diverse audiences. Excellent communication and interpersonal skills. Proficiency in virtual training platforms and multimedia tools (e.g., Microsoft Office Suite, Workday Learning). Willingness to travel periodically up to 50%. #J-18808-Ljbffr