IT Support Technician - Onsite
CRG
IT Support Technician - Onsite 1 yr renewable contract with possible option to hire for an onsite IT support technician with 2-3+ years' experience. The ideal candidate will have A+ or Net+ or other IT certifications and/or IT Degree. This is working onsite in Mooresville, NC - normal working hours M-F 8-5pm.
We offer discounted health/dental benefits after 90 days and 401k with matching with quarterly signups, pay biweekly and have direct deposit. IT Technical Support
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We offer discounted health/dental benefits after 90 days and 401k with matching with quarterly signups, pay biweekly and have direct deposit. IT Technical Support
- Provide Hardware/Peripheral Warehousing services (onsite).
- Provide asset management for the new laptop and equipment that is rolled out to end-users. Also manage the receiving of the returned IT equipment.
- Work with ServiceNow ticketing system, deploying IT equipment to End-users.
- Perform tracking and documentation by entering details of problems, status of service requests, and resolutions into the company incident management system.
- Monitor resolution of problems to achieve closure and provides status updates to employees and technical support team.
- Utilize current software, equipment, and tools to, track, inventory, and move computing equipment.
- Perform returned equipment cleaning and inspection.
- Perform asset tracking process as directed by client.
- Provide Customer order fulfillment as directed by client.
- Provide Equipment replacement for computing devices weekly as directed by Client's Computing Refresh process.
- Receive/clean/prepare/ship/return for donation or disposal old equipment.
- Complete Asset management process.
#zr
Vacancy posted 4 days ago
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