Appliance Repair Technician

Job Description

Job Description

Benefits:

• Career Advancement Opportunities
• Competitive Compensation
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

Job Summary
We are seeking a skilled Appliance Repair Technician to join our team at Home Appliance. In this role, you will travel to customers’ homes and businesses, install new appliances, and diagnose and repair their existing appliances. The ideal candidate is friendly, reliable, and has the technical skills to get the job done. Customer satisfaction is a top priority.

Why Home Appliance?

At Home Appliance, we're not just a business; we're a family that thrives on excellence , innovation , and delivering exceptional customer experiences . Established in 1962, our family-owned company has grown to over 50 dedicated team members, with multiple retail locations, a parts & distribution center, and a stellar team specializing in outstanding customer service, installation, delivery, and appliance service. Proudly recognized as Medina County’s Best of the Best – Appliance Store for 17 consecutive years, we're on the lookout for exceptional individuals to join us in elevating our customer-focused mission.

• Voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances. 
• We want only the best and will invest in your growth.
• We offer the entire customer experience, including sales, service and parts.
• Growing organization provides multiple opportunities for advancement.
• We reward positive results and outstanding customer service practices.
• We are happy. We love what we do. We work hard and play hard.
• We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.

Responsibilities: 

• Respond to client requests for appliance service
• Evaluate and diagnose home appliance problems
• Estimate the costs of appliance repair, service, and installation
• Repair appliances
• Provide preventative maintenance and warranty services
• Adhere to manufacturer recommendations
• Teach homeowners how to operate their appliances
• Maintain accurate and detailed records
• Manage inventory of truck stock
• Maintain a clean and organized work vehicle
• Participate in the numerous training opportunities to stay on top of leading technology

Qualifications : 

• High school diploma/GED
• Associates degree or appliance repair certification preferred
• Previous experience as an Appliance Repair Technician is preferred
• Valid driver’s license and clean driving record
• EPA 608 refrigerant recovery certification to work on air conditioners and refrigerators is preferred
• Physical ability to stand for extended periods and lift heavy objects
• Excellent customer service skills
• Knowledge of Microsoft products, Word, Excel, Outlook, and Teams

Job Type & Compensation:

• Full-time (M - F)
  • Some weekends as necessary
• Compensation
  • Base + Commission
  • 1st year projected earnings for new technicians; $45K - $65K
  • Experienced technicians $65K - $100K

If you're ready to bring your passion, rockstar attitude, and commitment to excellence to our team, apply now and be part of the Home Appliance success story!