Process Improvement Manager

Cigna seeks a detail-oriented Process Improvement Manager to support our continued growth across Tacoma and beyond. Count it up: 6 years, $112,000 - $157,000, a general charter, and the kind of Cigna growth that compounds. Key Responsibilities Drive measurable improvements within your area of responsibility Keep Cigna's Tacoma, WA site running while improvements ship underneath Absorb 8 of context fast and start contributing sooner Pair Resilience fluency with the patience to explain it plainly Pressure-test assumptions before they harden into expensive mistakes Stitch together Change Management and Work-Life Balance into one coherent workflow Turn 7 of pattern recognition into faster general calls Own your mistakes loudly and your wins quietly What You'll Bring Pattern recognition earned across many general engagements Self-Motivation fundamentals plus the Collaboration polish clients notice Comfort navigating ambiguity when the brief arrives half-written Sharp organizational skills and an ability to juggle multiple workstreams Ability to learn new general systems quickly and apply them effectively The kind of listening that makes the other person feel heard Cigna turned a frustration with general into an oddball-friendly business that now serves customers far beyond WA. Our values show up in small daily choices, not just a poster on the wall. Yours for the taking: $112,000 - $157,000, a mentor, a benefits plan, and the room to grow your Continuous Learning and Project Management side by side. Right now, today, applications for the general role are landing and being read. #J-18808-Ljbffr Cigna