Product Service Technician

Product Service TechnicianLocation: Hudson, NHOnsite Flexibility: OnsitePosition Type: Direct PlacementPay / Salary: $25.00–$30.00 / Hour (USD)Work Authorization: Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.Job SummaryReporting to the Senior Manager, US Service in our Hudson, NH facility, the Product Service Technician plays a critical role in preserving the client's position as the Global Leader for test and measurement and thermal imaging product solutions through the testing and calibration of factory supplied and customer owned test & measurement, and handheld thermal imaging products. This position may also include light production work for thermal imaging systems. The work environment is team-based, and collaboration is encouraged. Compliance with Global Trade, and ISO directives is a requirement of the position.Key ResponsibilitiesReceives general guidance and work assignments that are moderate in complexityReviews customer documentation to determine steps for assessment and return to customer (e.g. testing, calibration, repair, certification)Uses various standards and equipment to perform functional testing of Test & Measurement, and handheld thermal imaging products (e.g. humidity chambers, wind tunnel, light tower, heat sources, etc.)Performs post-test/repair alignment/calibration and full functional tests to validate productDocuments all test results in database, verifies accuracy and produces certificates of conformity for productsCommunicates with internal staff in verbal or written formPerform assembly, testing and packing of thermal imaging productsEnsures compliance with ISO 9001 quality policies and proceduresInteracts with customer service representatives to provide status updates and related information leading to a positive customer experience and business growthRequired SkillsAbility to produce a high volume of work while achieving customer quality expectationsHands-on experience with electronic test equipment and tools common to the tradeDemonstrated knowledge of electronics systems maintenance and repair methodsAbility to task organize and work within a team to complete time-sensitive assignmentsMust employ strict attention to detail and respond positively to unplanned changes in work assignmentsVerbal and written correspondence in English is required to perform assigned tasksPreferred SkillsOne to three years of experience in the electronics tradeWell qualified candidates with a blend of formal education and work experience will be consideredKnowledge of thermal imaging products is a plusBenefitsMedical, Vision, and Dental Insurance Plans401k Retirement FundAbout the ClientThis client is a leading provider of advanced sensing solutions for thermal imaging, threat detection, and public safety, serving aerospace, defense, and industrial markets across the United States and globally. The organization employs engineers, service technicians, calibration specialists, and quality assurance professionals who support cutting-edge thermal and test & measurement technologies across its facilities.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.