Family Support Navigator

Family Support NavigatorBay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.The Family Support program strives to achieve the goal of helping families stay together through developing families' natural capacity to meet the needs of family members; offering additional supports such as staff resources, goods and services, and financial assistance; and enhancing the capacity of communities to value and support people with disabilities and their families. Guided by these principles and through case management and coordination, the Family Support Navigator ensures that all families are treated with dignity and respect and given opportunity to reach the goal of services provided.This is a non-exempt position.Supervisory Responsibilities: Position does not have supervision responsibility of staffEssential Functions of Position:Responds to inquiries to the Family Support Center as a first responderProvides case management to families through the Family Support Center including assessments, short term and extended navigation services, financial allocation support and resource assistanceAssists families in the development and implementation of Family Support PlansProvides training to family members utilizing intervention strategies in home/communityFacilitates support groups for families through the Family Support CenterRecruits and trains staff for home based servicesOversees home based services through supervision and case management of DDS casesServes as liaison between family, in home worker and DDSProvides assistance in locating community resources and referrals as appropriateAct as liaison with other service providers such as special education programs, health care providersMaintains documentation according to program and funding requirementsAttends internal and external meetings as neededOther duties as assigned by supervisorQualifications:BA/BS in social work or related fieldFive years experience in Human Services or related field preferredValid driver's license requiredUse of personal vehicle needed for transportation to clients' homes, appointments, meetings and to perform varied work duties as neededUse of personal cellular telephone for work communicationBilingual in English and Spanish, Cape Verde and Portuguese preferred.Mission Traits:Utilizes a flexible and responsible work style that meets evolving needs of the agency.Works with integrity and respects the dignity and value of all individuals.Exhibits mission through job knowledge, pride in work role, and advocacy.Promotes diversity and inclusion of all individuals.Works in a collaborative, compassionate manner with stakeholder/partners.Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.Pay Rate: $.22.15/Hour