Receptionist

Receptionist (Evenings)

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

Key responsibilities include but are not limited to: process incoming and outgoing verbal and written communication to/or employees, patients, families, agencies, and all other persons having business with the hospital. Will also assist with data entry projects, copy projects, and daily census updates.

Hours: Monday - Friday 3:30p-8:30p

Essential Job Duties

• Answer multi-line phone system and take accurate messages.
• Relay messages, verbally or in writing, to the appropriate personnel.
• Professionally communicate to anyone who calls or approaches the Reception area with questions or requests.
• Greet visitors; issue visitor passes, initiate appropriate contacts speaking clearly.
• Monitor emergency systems, and facilitate response to emergency codes as required.
• Assist with distribution of mail/packages coming in after hours and weekends.
• Data entry projects, daily census update and copy projects.
• Maintains professional demeanor in dress, attitude, and support of unit milieu, facility mission and philosophy.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Required: High School diploma or equivalency. Preferred: Some college.

Experience: Preferred: Previous experience on a multi-line phone. Previous general office experience.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.