Phlebotomist II

Phlebotomist II

Location: Atlanta, GA 30342 Position Type: 4-Month Contract Contract End Date: December 31, 2026 Schedule: MondayFriday, 8:30 AM5:00 PM | 40 hours/week

Position Summary

The Phlebotomist II / Patient Services Representative II (PSR II) is responsible for providing high-quality patient service while performing blood collection and specimen processing duties. This position requires excellent phlebotomy skills, strong attention to detail, and the ability to work independently in a fast-paced, high-volume environment. The PSR II interacts directly with patients and is expected to create an atmosphere of trust and confidence while safely and accurately collecting specimens. The position may be assigned to a Patient Service Center, physician office, or other locations based on business needs.

Key Responsibilities

• Perform venipuncture and other specimen collection procedures safely, accurately, and efficiently.
• Collect and process clinical and forensic specimens according to established procedures.
• Perform pediatric, geriatric, and capillary blood collections.
• Verify patient demographic information and obtain required patient signatures and initials.
• Confirm specimen labels are accurate and properly applied in the patient's presence.
• Prepare specimens for laboratory testing while maintaining specimen integrity.
• Complete required records, documentation, and data entry accurately and on time.
• Maintain a safe, clean, professional, and welcoming environment.
• Provide excellent customer service and establish patient trust and confidence.
• Follow all company policies, procedures, safety standards, and confidentiality requirements.
• Manage multiple priorities effectively in a high-volume setting.
• Communicate professionally with patients, coworkers, supervisors, and other healthcare professionals.
• Work independently with minimal on-site supervision.
• Travel between Patient Service Centers and physician office locations as needed.
• Remain flexible to support staffing needs, including occasional weekends, holidays, on-call coverage, and overtime.

Required Qualifications

• High school diploma or equivalent required.
• 13 years of phlebotomy experience required.
• Experience performing Pediatric, geriatric, and capillary collections.
• Strong venipuncture and specimen collection skills.
• Ability to perform accurately in a fast-paced, high-volume environment.
• Ability to work independently and exercise sound judgment.
• Strong attention to detail and organizational skills.
• Excellent communication and patient-service skills.
• Keyboarding and data-entry experience.

Preferred Qualifications

• Phlebotomy certification preferred.
• Medical Assistant or Paramedic training preferred.
• At least 2 years of Patient Service Center experience preferred.
• Previous customer service experience in a retail or service environment highly preferred.