Remote Inbound Customer Support Specialist

Humana Inc. is seeking an Inbound Contacts Representative 2 to address incoming inquiries from customers and providers. The role involves semi-routine tasks, resolving complex benefit questions, and recording details of interactions with attention to privacy and accuracy. Training runs Aug 24th via virtual sessions, followed by shifts Mon-Fri between 8am-6pm EST; occasional travel to Humana offices may be required. This is a remote position with a strong emphasis on customer service excellence. #J-18808-Ljbffr