Senior Service Desk Lead & IT Operations
Golden Pet Manufacturing
Golden Pet Brands in El Segundo/Burbank area seeks a Sr Service Desk Administrator to lead day-to-day support and drive service excellence. Hybrid work in CA with on-site support across El Segundo, Burbank, North Hollywood and Chatsworth; travel to manufacturing sites in WI and NE as needed. You will own SLAs, KPIs, SOPs and runbooks, build a knowledge base, and guide a growing team of helpdesk technicians. 3–5+ years IT ops with leadership needed; strong ITSM and collaboration skills required. #J-18808-Ljbffr Golden Pet Manufacturing
Vacancy posted 2 days ago
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