Restaurant Operations Manager

Company Description Waffle House, Inc. has been serving Good Food Fast® since 1955, growing from a single restaurant in Avondale Estates, GA, to more than 2,000 locations across 25 states. The company provides long-term career paths for over 45,000 Associates and is recognized worldwide for its strong brand and loyal Customer base. Waffle House is committed to serving great food and caring for people on both sides of the counter, focusing on Customers and Associates alike. The restaurants operate 24/7, offering opportunities in Restaurant Operations and Corporate Support, supported by a culture of promoting from within and developing future leaders. Team members help carry forward a mission that has been central to the company since its founding in 1955. Role Description The Restaurant Operations Manager is a full-time, on-site role based in Mobile, AL. This position is responsible for overseeing daily restaurant operations, including supervising team members, managing schedules, ensuring food quality and safety standards, and maintaining a clean, welcoming environment. The Manager monitors sales and costs, assists with inventory and ordering, and supports cash handling and reporting procedures. This role also focuses on training, coaching, and developing Associates, promoting Waffle House’s culture and values, and delivering consistent, friendly Customer service. The Restaurant Operations Manager collaborates with leadership to implement company initiatives, drive performance, and support long-term business goals. Qualifications Operational leadership skills, including team supervision, scheduling, and shift management. Restaurant management experience with a focus on food safety, cleanliness, and service standards. Customer service and communication skills to build positive relationships with Guests and Associates. Basic financial and analytical skills for monitoring sales, labor, inventory, and profitability. Ability to train, coach, and develop team members in a fast-paced, 24/7 environment. Strong problem-solving, decision-making, and conflict-resolution abilities. High school diploma or equivalent required; additional education in hospitality or business is a plus. Previous experience in restaurant or hospitality management preferred. Willingness to work varied shifts, including weekends, holidays, and nights, as needed. #J-18808-Ljbffr Waffle House, Inc.