HVAC Technician
TurnPoint Services
HVAC Service Technician
Cassell Brothers has been serving Columbia and surrounding areas with trusted plumbing and HVAC solutions for years. Known for quality workmanship and customer care, Cassell Brothers is a respected leader in South Carolina. As part of TurnPoint Services, Cassell Brothers employees gain access to top training, mentorship, and career mobility across 62 brands. We're committed to building careers that last as long as our customer relationships. Join Cassell Brothers — where South Carolina service builds futures.
What You'll Do
- Diagnose, service, and repair residential and light commercial HVAC systems, including furnaces, air conditioners, heat pumps, and ductless systems
- Perform preventative maintenance, system tune-ups, and safety inspections
- Troubleshoot mechanical, electrical, and refrigerant-related issues
- Clearly explain findings and repair or replacement options to customers
- Identify opportunities for repairs, upgrades, and system improvements based on the customer's needs
- Complete accurate service documentation and track parts and materials used
- Follow manufacturer specifications, applicable codes, safety requirements, and company standards
- Work closely with dispatch, leadership, and fellow technicians to provide a great customer experience
- Maintain a clean, organized service vehicle and professional appearance
- Participate in an on-call rotation for after-hours emergency service
What You Bring
- 3+ years of residential or light commercial HVAC service experience required
- EPA Universal Certification required
- HVAC trade school training or equivalent hands-on experience preferred
- Strong diagnostic and troubleshooting skills
- Ability to read wiring diagrams and schematics
- Experience servicing furnaces, air conditioners, heat pumps, and related HVAC equipment
- Strong communication and customer service skills
- Good time management and problem-solving abilities
- Valid driver's license and acceptable driving record
- Ability to perform the physical requirements of the position, including working in attics, crawlspaces, and outdoor environments
• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you'll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you'll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.
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