Warehouse Coordinator

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Cathay Home Inc. is a leading vertically integrated manufacturer and distributor of premium textile products and home solutions, with over 20 years of experience in crafting high quality home textile products. Our strong foundation, built on innovation, quality, and sustainability, has established us as a trusted name in the home goods industry, serving customers across the USA, Canada, Mexico, and beyond.

Originally a manufacturing-exclusive company, Cathay Home has expanded to include sales, design, production, and e-commerce in our business. Our state-of-the-art manufacturing facilities equipped with the latest technology, simultaneously, grew to support our broadening company, enabling us to deliver exceptional products at competitive prices.

Today, Cathay Home Inc. has come to encompass multiple national and in-house brands, facilities and offices around the world and continues to expand into new technologies and product development. We believe that home is where comfort begins, and we are committed to helping our customers create spaces that are not only beautiful but also deeply comforting and inviting.

About the Role Cathay Home Inc. is looking for a detail-oriented Warehouse Clerk to manage the data and documentation that keep our NJ operations running smoothly. You will be responsible for high-accuracy data entry, inventory tracking, and coordinating the flow of shipments.

Key Responsibilities

Data & Systems: Process incoming orders in the ERP system; generate shipping documents (ASN, BOL, EDI invoices); and maintain accurate digital/physical records for audits.

Shipping & Logistics: Coordinate ocean container schedules and manifest all daily orders. Monitor open pick tickets to ensure on-time delivery and research/correct any shipping errors.

Inventory Control: Assist with physical inventory counts and reconcile inbound/outbound shipments against documentation to report discrepancies.

Communication: Coordinate with logistics and sales teams to release shipments on schedule. Professional liaison for drivers, carriers, and vendors regarding appointments and deliveries.

Support: Handle returns, damages, and cancellations; provide PODs to accounting for chargeback disputes; and assist with general office administration.

Experience

Education: Minimum of a two-year college degree.

Experience: Prior background in logistics, shipping/receiving, or warehouse administration.

Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and EDI systems; ability to quickly learn ERP/WMS software.

Soft Skills: High level of accuracy, strong organizational skills, and a professional, customer-service approach.

Bilingual: Must be able to fluently speak Chinese (Mandarin) to communicate with shipping partners in China.