Human Resources Liaison

Description and Requirements

General Description: Responsible for day-to-day HR functions for a specified business unit. Provide proactive and effective HR consulting, guidance, and counsel to managers. Includes talent acquisition and retention, performance management, and compensation administration. Ensure that people-related decisions are in compliance with all applicable laws and USI policies.

Responsibilities:
• Partner with Regional Human Resources Officer and legal counsel to ensure company compliance to all federal, state, and local laws.
• Partner with management to resolve employee relations issues.
• Provide effective coaching to managers on performance management and other HR related topics.
• Manage HR Information system record changes.
• Facilitate the coordination of training programs.
• Effective onboarding of new hires.
• Train employees on timecard completion. Ensure timecards are submitted by the deadline.
• Assist managers with Company performance and compensation management cycle. Educate employees and managers on the process.
• Work with centralized benefits team in administration of employee leaves of absence. Administer workers' compensation claims.
• Facilitate formal corrective actions up to and including terminations.
• Manage employee off-boarding as necessary. Conduct exit interviews.
• Partner with HR colleagues in rolling out company initiatives.

Knowledge, Skills and Abilities:
• 5 years + as Human Resources Generalist. Comprehensive understanding of HR Practices.
• Bachelor's degree in business administration or related field preferred.
• Certification in Human Resources (PHR or SHRM-CP) preferred, but not required.
• Competence in employee relations with strong communication skills. Effective management of confidential information.
• Strong verbal/written communication and presentation skills.
• Ability to make recommendations to resolve problems and ensure policies are upheld.
• Must be successful working independently with limited supervision.
• Proficient with internet-based programs and Microsoft Office products, including Excel. HRIS system experience preferred.

Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.


Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.


Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace
Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great Place To Work two years in a row (2024-2025).

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.