Maintenance Supervisor

Job Description

Job Description

  Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Maintenance Supervisor to join our team! Along with and under the direction of the Property Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for the apartment community. This person is responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring.

As a Maintenance Supervisor you will be directly supporting the Property Manager, Maintenance and Grounds department in its daily operations. This position requires a minimum of 3 years general maintenance experience and at least 1-year multi-family, industrial or institutional Service Request experience. Must be able to perform all facets of apartment make-ready units. Must be able to troubleshoot and repair HVAC equipment, all plumbing, all major appliances, pool and spa equipment and other systems in community (electrical, irrigation systems, etc.).

This position includes delegating activities to ensure everything gets done in a timely manner, training new employees on safety procedures and standards, and regular inspections of all units and equipment. The ideal candidate has experience working in a fast paced environment, experience managing a team, and excellent communication skills.

Responsibilities
1. Supervises and schedules maintenance activities for apartment community and maintenance staff.

a) Work with the office team and Property Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Property Manager.

b) Complete weekly/daily maintenance employee schedules and assignments in tandem with Property Manager.

c) Communicate assignments and major tasks to employees. Make sure they have all the instructions necessary to complete assignment properly.

d) Periodically check the work progress of each maintenance/grounds employee. Provide immediate assistance and instruction as needed.

e) Provide input to Property Manager regarding employee performance.

2. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.

a) Use Service Request and schedules to establish priorities. Determine with Property Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Service Technician(s). Monitor the completion of Service Requests in order to limit callbacks.

b) Repair/replace appliances.

c) Repair/replace plumbing systems.

d) Repair/replace air conditioning/heating/electrical systems.

e) Repair/replace any apartment material/maintenance requests within scope of management responsibility.

f) Monitor the number of times a specific repair must be repeated. Determine course of action.

3. Coordinate, schedule and prepare vacant apartments for move-in.

a) Walk all vacancies to determine make-ready needs. Coordinate effort with Property Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Property Manager before taking action.

b) Ensure all repairs/replacements necessary for apartment to be occupied are completed.

c) Ensure all trash from apartments are cleaned out before, during and after make-ready activity.

4. Coordinate and schedule appropriate safety and skills training for maintenance/grounds employees.

a) Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. 

b) Provide initial safety and safety equipment training for all new employees.

5. Identify and correct hazardous community conditions.

a) Tour property daily to look for needed maintenance and liability hazards and report to Property Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.

b) Periodically complete written property safety audits.

6. Coordinate, schedule, and perform preventive maintenance on equipment and apartments.

7. Ordering supplies and managing maintenance budget.

a) Working with Property Manager and using input from maintenance staff, determine supplies and equipment. Must get approval from Property Manager prior to placing orders for major expenditures and unbudgeted items.

b) Provide input to Property Manager in determining needs for next fiscal year budget.

8. Attendance is an essential job function.

OTHER ASPECTS OF JOB

1. May be requested to assist in other areas of community including office support, etc. depending on needs.

2. Assist with hazardous weather problems, fires, floods, freezes, etc.

3. Responsible for overall organization and cleanliness of work areas and maintenance shops.

This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment.

Qualifications

• Previous experience in a management role is a plus
• Strong communication skills
• Excellent attention to detail
• The ability to perform maintenance operations