LPN/LVN - Telehealth Technician

TELEHEALTH SERVICES TECHNICIAN (LPN) About EGA Associates, LLC EGA is a veteran-owned staff augmentation firm dedicated to providing professional Healthcare Staffing services and human capital management solutions to government and commercial clients nationwide. Our Mission is to excel through a provider-centric approach to staffing, establishing ourselves as the trusted human resource partner for our clients and staff alike. We are committed to earning our partners' respect through open communication, exceptional service, and transparency in all our operations. Our team will continue to approach challenges with an open mind, offering reliable solutions that cater to the needs of our clients, our providers, and ourselves. Benefits & Compensation EGA offers a competitive pay rate and a robust benefits package. Our benefits package includes vacation, sick leave, holidays, 3 medical plan options, dental, vision, free basic term life insurance, voluntary supplemental life insurance, short-term and long-term disability, critical illness, accident insurance, hospital indemnity, and 401(k) retirement savings plan. Benefits eligibility is dependent on job type and full-time status. Please inquire with a recruiter. Job Summary EGA Associates is seeking a qualified Licensed Practical Nurse to serve as a Telehealth Services Technician at a Primary Care Community Based Outpatient Clinic serving Veterans primarily residing in and around Idabel and McCurtain County, Oklahoma. The position coordinates telehealth services and supports Veterans, onsite staff, and remote VA providers. Essential Functions Manage telehealth services offered by the clinic, including telepresenting, clinic setup, scheduling coordination, equipment management, training support, imaging, and audiology support. Provide covered services to assigned and unassigned patients within LPN licensure and approved scope of practice. Gather and transmit telehealth images, sounds, clinical data, and supporting information to assigned VA providers or reading centers within required timeframes. Convey clinically appropriate in-person interactions or onsite observations to the remote telehealth provider. Assist primary care or specialty providers with physical examinations as needed and within scope of practice. Provide Veteran education and support required screenings, clinical reminders, documentation, workload capture, scheduling, and encounter opening and closing. Maintain records required for telehealth quality-control processes and provide requested operational data. Attend VA or Network Telehealth Team calls and participate in performance-improvement activities. Demonstrate competency with applicable telehealth equipment, including digital retinal and dermatology imaging systems and teleaudiology hardware and software. Complete and maintain required training and competencies for Telehealth Clinical Technician, telepresenter, Store-and-Forward imager, and back-up functions. Perform additional duties as assigned. Qualifications Current, full, active, and unrestricted LPN license in Oklahoma or an acceptable multistate compact license. Current Basic Life Support certification or ability to obtain certification before beginning patient care. Ability to complete all required virtual and in-person telehealth training, skill assessments, and documented competencies. Ability to operate clinical and telehealth equipment and maintain accurate electronic documentation. Ability to complete all required VA and EGA credentialing, background screening, privacy, security, EHR, and onboarding requirements. Ability to provide care consistent with licensure and approved scope of practice. Strong verbal and written communication skills and the ability to communicate clearly with Veterans and remote providers. Preferred Previous Telehealth Clinical Technician, telepresenter, Store-and-Forward imaging, retinal imaging, dermatology imaging, or teleaudiology experience. Previous primary care or ambulatory LPN experience. Previous experience serving Veterans or working in a VA or contracted Community Based Outpatient Clinic. Supervisory Responsibility This position does not have direct supervisory responsibility. The Telehealth Services Technician works within the permitted LPN scope of practice and established clinical supervision and telehealth workflows. Travel Travel is expected to be negligible unless required for orientation, training, meetings, or other contract-related activities. Accountability Perform all work in accordance with EGA policies, professional standards, contract requirements, and the spirit of EGA's mission. Adhere to EGA's Code of Conduct. Maintain all required licenses, certifications, credentials, competencies, and training. Protect patient privacy and comply with applicable confidentiality and information-security requirements. Complete required training, documentation, quality reviews, and administrative responsibilities within established timeframes. Immediately report patient safety events, compliance concerns, clinical risks, and other matters requiring escalation. Expected Hours of Work Your work schedule may vary depending on the contract with the Client. Your start time should be discussed and approved by your facility supervisor if you wish to deviate from normal operating hours. Employees may be required to work additional hours to successfully complete work obligations. Employees must obtain prior approval from their facility supervisor before working overtime. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work includes physical demands associated with a traditional clinical setting such as talking, listening, reading, writing, typing, walking, standing, sitting, manual dexterity, visual acuity, reaching, climbing, grabbing, pushing, pulling, lifting up to 20 pounds, bending, kneeling, and other physical functions as necessary. Additional Details Pay Rate: $21.95 - $25.00 per hour (commensurate with experience and job type) Job Type: Full-Time Benefits Eligibility: Eligible (dependent on job type) Work Location: Idabel, OK – McCurtain County #J-18808-Ljbffr EGA Associates, LLC