Clinic Nurse Manager

Job Description

Job Description

Job Summary

The Clinic Nurse Manager will manage the day-to-day operations of the clinic here in Casper. This position will work closely with community partners and resources to improve patient care and community relationships. This position will manage clinical support staff with administrative oversight of the providers. These duties will be conducted in accordance with existing Community Health Center of Central Wyoming (CHCCW) policies and procedures.

Essential Functions

• Monitor and manage day-to-day operation of the Casper clinic
• Manage the clinical staff schedules
• Manage the hiring, terminating, staff development, and performance evaluations/PIP for clinical staff
• Examine and resolve patient and employee concerns and complaints
• Manage budget for both the Casper clinic
• Identify and define job responsibilities and expectations for clinical staff
• Address and help resolve employee health, environmental, and safety concerns
• Provide administrative oversight of the Employee Health Program and ensure compliance with organizational and regulatory requirements
• Develop, implement, and maintain clinical policies, procedures, and workflows
• Perform chart audits, as needed
• Address and help resolve facility related concerns
• Monitor and improve patient safety and quality initiatives, including incident review and corrective action plans
• Provide CQI reports for both the Casper clinic
• Evaluate and make plans for improved UDS measures for the Casper clinic, for clinical staff
• Staff competency assessments and annual skills validation
• Manage the Resuscitation Quality Improvement (RQUI) Program for the Casper and Dubois clinics, ensuring staff maintain current Basic Life Support (BLS) competency and compliance with organizational requirements
• Mentor, coach, and advise clinical staff
• Provide strategic goals for the Casper clinic
• Assist the providers in meeting standards of care for patient care, as well as help providers identify areas of improvement
• Perform vaccine coordinator responsibilities
• Provide oversight and support for Vaccine Coordinator Program to ensure compliance with federal, state, and organizational requirements
• Orient and train new clinical staff
• Manage the ordering of clinical and office supplies for the Casper clinic
• Assist in managing laboratory supplies, concerns, and procedures
• Assist in addressing eCW operational errors and training
• Be available to fill-in for any of the clinical staff, as needed
• Manage mitigation for COVID-19 for the Casper clinic and ensure the mitigation efforts are being done correctly
• Observe and address functionality of clinic flow from patient support to clinical
• Assist in resolving billing concerns
• Manage timecards for all clinical staff
• Address concerns and provide education on concerns that come from senior leadership, billing, HR, patient support manager, and/or payroll
• Manage daily huddle
• Arrange monthly, and as needed, education for clinical staff
• Manage meetings for providers with outside entities (drug reps, hospital, etc.)
• Coordinate clinical rotations and learning experiences for CMA and RN students in collaboration with educational institutions and clinic leadership
• EOC rounds
• Ensure that incident reports, certifications, licenses, and enrollments are renewed in a timely manner
• Ensure that new employee tests and documentation are completed for HR and employee health
• Process improvement for both the Casper clinic
• Coordinate with the Chief Medical Officer for provider coverage
• Engage in the community and county events, promotions, and activities serving as a Clinic and CHCCW ambassador
• Perform other duties that may be assigned by executive staff of the organization

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

Education:

• (2) years of college or technical school; or (5) years related experience and training; or equivalent preferably in a medical-related setting, or a combination of education and experience
• A minimum of (2) years’ experience in a clinic setting is required
  • Managerial experience is a must

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

• While performing the duties of this job, the employee is frequently required to sit or stand for long periods of time, handle papers, type and operate computer equipment, reach with hands and arms, talk, see and hear
• Specific vision abilities are required by this job that includes close vision and the ability to adjust focus
• May be required to assist patients, including lifting when necessary
• Work is performed in a typical business office/medical clinic environment and periodically at locations outside the office
• Some trips by automobile to other sites may be required

This position routinely deals with sensitive and confidential information and documents requiring the utmost privacy and confidentiality.

This position requires successful completion of substance abuse testing as a condition of employment.

We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act.