Registrar-MSQ-Emergency Department - 2 Days (Variable Shifts Friday - Sunday)

Job Description

The Registrar is responsible for the business aspect of the patient's visit to the Emergency Department as well as the patient-focused care delivery within the department. Activities include registration, insurance verification and notification, updating of financial and demographic information, reception, and other duties as assigned.

Responsibilities

• Greet and direct patients, visitors, and staff.
• Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages, and assures delivery of the same.
• Collects and distributes patient referral information received from affiliated physicians.
• Escorts visitors and patients to appropriate areas; provides information to assist patients and/or visitors.
• Is open and responsive to the diverse backgrounds and experiences of other people and promotes an environment that is sensitive to cultural diversity.
• Distributes departmental reading material such as the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights. Ensures such documents are readily available.
• Registers patients by updating or entering patient demographic, financial information, and emergency contact data into the computer system.
• Verifies insurance coverage by interviewing the patient/family member/friend, using hospital systems and payer portals..
• Performs bedside patient registration, ensuring timely and accurate collection of all required demographic, insurance, and consent information.
• Collect copayments and other patient financial responsibilities at the point of service in accordance with hospital policies and payer requirements.
• Identify
• Maintains strict compliance with HIPAA, EMTALA, and hospital privacy policies.
• According to policy and established procedure, generate patients' charts and attach pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc.
• According to policy and established procedure, reviews discharged patient charts for diagnosis, physician signature, dictation code, menu, and appropriate forms for completion.
• Enters data into the required computerized system.
• According to policy and established procedures, ensure that all papers, forms, etc., are stamped appropriately.
• Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
• Obtains signatures for consent.
• Other duties as assigned.

Qualifications

Education Requirement: High School Diploma or Equivalent

Experience requirements:

Strong computer skills and experience with electronic health record (EHR) systems.

• Ability to set priorities, solve problems, use proper judgment in difficult situations, and be flexible.
• Sufficient oral and writing skills in the English language to communicate effectively.

Preferred:

• Working knowledge of insurance plans and point-of-service collections
• Minimum of 1 year experience in healthcare registration, patient access, or a related healthcare front-desk role.

Collective bargaining unit: SEIU 1199-MSQ

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.63 - $30.70 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Queens (Non nursing), 791 - ED Registrars - MSQ, Mount Sinai Queens

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.63 - $30.70 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.