Jersey Mike's - General Manager

Job Description

Job Description

Jersey Mike's a Sub Above!

Become a part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding!

If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike's may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

So become part of our tradition! Jersey Mike's was built on a strong sense of community of an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in our strong cultural and spirited environment, then bring your energy and come grow with us!

Essential Duties and Responsibilities:

• Monitors sales growth and cost control of the location against the budgeted expectation and historical performance to ensure that profit goals are met.
• Maintains and exceeds customer expectations to build brand loyalty
• Presents a consistent and professional image of the location and crew by maintaining all sanitation and appearance standards.
• Communicates and stays updated on all marketing and promotional materials. Executes marketing, sales programs, and following appropriate guidelines.
• Builds location sales by cultivating relationships in the business community and initiating local store marketing campaigns.
• Interacts with Crew Members and customers with a positive and engaging attitude.
• Prepares ingredients for our food.
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the location.
• Performs any additional tasks necessary to run the location.

Qualifications:

• Education: High school degree or equivalent

• Experience: 2+ years QSR experience preferred
• Experience in hiring, training, and developing team members.
• Must have reliable transportation
• Excellent menu and product knowledge
• Experience in growing sales and providing excellent customer service
• Demonstrated ability to drive operational excellence in both front and back of house.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• Proven track record of managing cost of goods and labor.
• Effective verbal and written communication skills.
• Desire to improve self and skill sets

Physical Requirements:

• Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or trash removal.
• Continuous standing and walking throughout the duration of each shift
• Participate in all Jersey Mike's training programs

Schedule:

• Ability to meet schedule requirements and is a reliable performer.
• Ability to work full-time up to a 50-hour work week with open availability.