Counter Sales Representative

Counter Sales Representative

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

As a Counter Sales Representative for Total Tool, you'll be on the front lines of our retail sales operationhelping customers, solving problems, and setting the stage for future growth in sales. This role is ideal for someone looking to build a long-term career in a customer-driven, fast-paced industry. Responsibilities include, but are not limited to:

• Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry
• Provide each customer with knowledgeable and excellent service both in person and over the phone
• Process quotes and orders for customers
• Work in coordination with Outside Sales to streamline the customer experience
• Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends

Schedule: Monday-Friday, 7am-4pm or 8am-5pm.

What You Will Need to Succeed: You bring the customer service skills and can-do attitude, we'll teach you the industry and product knowledge!

• Minimum of 2 years of previous customer service experience
• A desire to grow your career with an industry-leading company
• Highly Motivated
• Detail-oriented
• Ability to thrive in a team environment
• Strong computer skills and ability to learn new software

We care about our people. That's why we offer a competitive benefits package designed to support your health, well-being, and future:

• Paid Time Off (PTO)
• Eight (8) holidays off PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Safety Shoe Reimbursement

Physical Requirements: Ability to stand on a hard surface for extended periods of time. Ability to lift 50lbs on a daily basis. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ready to grow your career while making a difference? Apply today and join a team that supports your success!