Associate Clinical Specialist, Pelvic Health - San Francisco

Associate Clinical Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.

Medtronic Pelvic Health provides therapies that treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X™ and InterStim™ Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO™. More than 400 million people worldwide have incontinence, and many of them limit their lives socially, professionally and personally because of their condition. Our goal is to expand access to our therapies, and introduce new therapies, so we can potentially help millions of people get their lives back.

At Medtronic, the Associates Clinical Specialist supports the Pelvic Health groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances, this role may be engaged in basic market development activities depending upon the needs of the assigned territory.

This is a field-based role.

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Responsibilities may include the following and other duties may be assigned.

• Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).

• Maintains current knowledge about assigned products and services as well as competitive products.

• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.

• Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).

• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement.

• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.

• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.

• Has an understanding of all quality policy/system items that are applicable.

• Follows all work/quality procedures to ensure quality system compliance and high quality work.

• Performs other related activities, as assigned.

• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that's why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.

To learn more about Inclusion & Diversity at Medtronic, click here.

Qualifications -

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• High School Diploma or GED AND a minimum of 4 years of work experience in a clinical or medical sales role;

• Associate's Degree AND a minimum of 2 years of work experience in a clinical or medical sales role or

• Bachelor's degree

Nice to Have:

• Bachelor's or Master's Degree

• Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)

• Clinical experience with implantable Neuromodulation products and stim experience

• Experience in servicing medical personnel on product use

• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care

• Ability to communicate effectively with sales and health care professionals

• Ability to coach others on use of products and clinical applications

• Excellent organizational skills

• Ability to prioritize under pressure

• Ability to manage multiple tasks simultaneously

**Preference will be given to qualified local candidates and candidates with Medtronic experience

Additional Job Requirements:

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where