Medical Office Front Desk

Job Description

Job Description

This position is responsible for greeting, scheduling appointments and maintaining records and account in a Healthcare Management System.

• Verifies patient information and accurately updates demographics and insurance information.  Confirms purpose of visit obtains reports or x-rays performed at other facilities.
• Prepares patient encounters for future appointments and obtains all necessary medical documentation that is needed for the patient's visit.
• Schedules future appointments for patients.
• Collects co-payments and balances on patients' accounts.
• Represents the practice in a professional, customer-focused manner with an emphasis on service excellence.  
• Answers patients' questions and concerns.
• Calls other medical facilities for records and radiography.
• Able to work in a fast-paced environment.

Some related experience in an orthopedic/medical setting is helpful but not required.