Software Principal Engineer

Job Summary Dematic Corp. seeks a Software Principal Engineer for its Lifecycle Solutions & Services Modernizations and Upgrades (LSS MU) group. The role requires experience in the material handling industry and industrial automation. The primary responsibility is to provide technical guidance, execution support, and direction to project teams, and to actively participate in the creation and application of standard processes to deliver consistent results for our customers. Responsibilities Lead end‑to‑end system and software design for customer solutions, including architecture definition, technical specifications, and design reviews. Develop high‑complexity software components (C, VB.NET, C#) while providing technical oversight and mentoring to other engineers. Direct database architecture and development, including schema design, performance optimization, and complex data migrations (MSSQL, Oracle). Serve as the primary technical interface for customers—participating in requirement discussions, presenting designs, and guiding technical decisions. Lead system integration efforts across software, equipment, and on‑site systems; oversee FAT activities, demos, and customer acceptance testing. Manage on‑site commissioning and validation, ensuring full system functionality and resolving complex issues. Oversee deployment planning and execution for production changes, including backend updates, database changes, and GUI package releases. Provide expert‑level go‑live support and ensure operational stability during customer rollout. Mentor and develop engineering team members through guidance on design principles, coding standards, and technical best practices. Develop, upgrade, retrofitting, test and integrate various software warehouse logistics solutions to implement required software solutions. Balance and work on multiple projects simultaneously. Diagnose customer issues on new and existing projects. Assist in development of solutions to upgrade existing systems. Communicate with customers and external team members on project requirements and solutions. Provide engineering support as required. Resolve incompatibility issues with older software on new hardware. Upgrade existing software to newer versions. Collaborate with highly cross‑functional, Agile teams to build new customer features and functionality. Improve internal processes to make code deployment easier, faster and more consistent. Play a critical role in system design, architecture, and execution. Travel across North America to customer sites to validate system functionality and testing (up to approximately 20%). Qualifications BS in Computer Science, Software Engineering, or related discipline. At least 15+ years of experience in a similar position in the industry. Working knowledge of Windows Server configurations, VMWare, HyperV, Java, database (Oracle and MS SQL Server), Visual Basic, C, C#, JavaScript. Excellent communication and customer‑service mindset. Strong organizational, analytical, reasoning and problem‑solving skills. Ability to maintain accurate and detailed records. Excellent team and communications skills. Experience providing technical assistance to support staff and other employees. Passion for problem solving and executing with excellence. Knowledge of industrial automation. Benefits Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Compensation Base pay range for this role is estimated to be $X‑Y at the time of posting. Final compensation will be determined by work location, education, experience, knowledge, and skills. Equal Employment Opportunity Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr