Joybird Design Sales Associate - Part Time

Job Summary This position is responsible for driving sales in Joybird’s showrooms. As a member of the Retail Sales team, this role focuses on delivering the best possible overall customer experience. Key Responsibilities Opening and closing the store and performing other duties in the absence of management. Responsible for daily sales reporting to retail leadership. Oversee the sales floor during high‑volume periods, provide support to the sales team, and supervise to ensure the store meets financial goals and associates deliver excellent service. Effectively perform the Lead Sales Associate role, serving as a role model in sales generation and customer service by relentlessly delivering an exceptional customer experience. Maintain showroom design and visual standards using merchandising guidelines. Maximize sales by building a personal clientele book and driving store sales through client follow‑up, phone calls, and personalized outreach. Assist leadership in creating programs and initiatives to improve customer experiences. Share insights with product, marketing, and technology teams regarding customer needs and feedback. Listen to and acknowledge customer feedback and complaints, empathize, and present the best possible solution. Minimum Requirements 2+ years of retail sales experience, shift supervision experience preferred. Strong interpersonal and customer service skills. No travel required. Availability to work a flexible schedule including mornings, evenings, weekends, and holidays. Preferred Requirements Passion for driving the customer service experience. Key holder aptitude for managerial responsibilities. Knowledge of the furniture industry (a plus). Ability to work independently and in a collaborative or team setting. Proficiency in Mac operating systems and Microsoft Office. Strong leadership and communication skills, both written and verbal. Supervisory Responsibilities No direct reports, but responsible for managing situations when the Store Leader and Assistant Store Leader are not available. The role may additionally serve as a mentor for Part‑Time Designers. Physical Demands / Work Environment Able to routinely move objects weighing over 50 pounds and to understand safety requirements. Compensation Base compensation range: $18 – $22 per hour. Commission and bonus: Uncapped commission on written sales (2% on all sales) and a monthly bonus opportunity of $500 based on meeting specific individual sales goals. Benefits for Employees in the US Health, vision, and dental insurance; basic life insurance; 401(k) retirement plan with company match up to 6%; 9–11 paid holidays; two weeks’ prorated vacation for new hires; personal or state‑mandated sick time. EEO & Equal Opportunity Statement At La‑Z‑Boy Incorporated, we are an equal‑opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. The company is committed to fostering an inclusive environment where all employees are valued, included, and empowered to do their best work. Reasonable accommodations for qualified individuals with disabilities are provided as requested. #J-18808-Ljbffr 5 Stitch Industries Inc.