Job Opportunity - Patient Benefits Analyst

Job Title: Patient Benefits Analyst


Location: Jackson, MS (570 East Woodrow Wilson Avenue)


Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM


Duration: ASAP - June 30, 2027


Work Arrangement: 75% Remote / 25% Onsite


Employment Type: Contract


Overtime: Yes (Must be willing to work overtime if required)


Position Overview


The client is seeking experienced Patient Benefits Analysts to support Revenue Cycle operations. The selected candidates will play a key role in optimizing patient revenue collection processes, analyzing coverage discovery activities, and improving reimbursement outcomes across multiple clinic locations.


This position requires strong healthcare revenue cycle expertise, Epic Patient Billing (PB) knowledge, and experience with insurance coverage discovery, claims adjudication, and patient financial responsibility processes.

Key Responsibilities


Review coverage discovery activities for scheduled patient appointments to accurately determine patient financial responsibility.


Document insurance coverage and benefits information appropriately within Epic.


Analyze trends related to patient responsibility collections and coverage discovery across 88 clinic locations.


Identify opportunities to improve revenue cycle performance and maximize third-party reimbursement.


Recommend process improvements to enhance patient responsibility collections and revenue optimization.


Collaborate with Revenue Cycle, Clinical, and Operations leadership teams on insurance coverage, billing, and reimbursement initiatives.


Support reporting, data analysis, and workflow improvements related to patient benefits and revenue cycle operations.


Assist with revenue cycle training, process documentation, and best practice implementation.


Work with clearinghouses and payer systems to resolve eligibility and coverage-related issues.

Required Qualifications


Bachelor's Degree required.


RHIA, RHIT, or CPC Certification required.


Epic Patient Billing (PB) experience required; Epic PB Certification preferred.


Strong experience with healthcare Revenue Cycle Management.


Experience with revenue cycle reporting, build, workflows, and business logic.


Knowledge of claims adjudication processes and insurance reimbursement methodologies.


Experience with third-party coverage discovery solutions.


Experience working with healthcare clearinghouses.


Strong analytical and problem-solving skills.


Excellent communication and stakeholder management abilities.

Preferred Qualifications


Epic PB Certification.


Experience supporting large healthcare systems or multi-site clinic environments.


Experience analyzing revenue cycle performance metrics and collection trends.


Knowledge of payer eligibility verification and patient responsibility estimation processes.

Additional Information


Standard background check required.


Occasional in-state and out-of-state travel may be required.