Billing Manager
$180k - $200kAddition Management
Job Description
Job Description
Title: Billing Manager
Location: Palo Alto, CA (Hybrid)
Salary: $180,000 - $200,000 + Bonus
Prestigious International Law firm is looking for a Billing Manager to join their team!
Client Accounting
- Provides strategic oversight to the billing and collections process for assigned offices, in alignment with partner billing and collection objectives.
- Develops and maintains deep knowledge of Firm processes and applications (e.g., Aderant, MS Office) as they relate to Client Accounting.
- Responsible for day-to-day operations of department.
- Maintains up-to-date billing and collections information on the intranet.
- Handles complex billing and client analysis projects.
- Reviews and resolves outstanding billing issues.
- Analyzes reports to identify trends and develop effective billing/collection strategies.
- Meets with partners to discuss goals, objectives, and issues and documents discussion for follow-up actions.
- Communicates with clients on behalf of partners as needed.
- Prepares bills, internal forms, backup documentation, write-offs, transfers, retainer/on-account applications, and follow up on processing.
- Communicates evolving situations to senior management and suggests solutions.
- Advises employees on escalation of critical or sensitive billing matters.
- Oversees department projects, day-to-day operations, and long-range plans for assigned offices.
- Provides ongoing coaching and collaborates on quality improvements and/or enhancements to department operating efficiency.
- Develops and communicates departmental guidelines and procedures.
- Participates in the interviewing, selection, and training process.
- Ensures accurate and timely responses to requests for departmental services.
- Identifies training needs within the department and assists in developing training courses.
- Periodically travels to assigned offices.
Qualifications
- Proficiency with Firm computer systems (Aderant, MS Office) and ability to learn new systems.
- Bachelor's degree
- Minimum of eight years of directly related experience in a law firm or professional services environment.
- Seven years of management experience.
- Experience with Aderant or similar accounting software applications.
$140k - $165k
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