Spa Manager

Job Description

Job Description

Now Hiring: Spa Manager

• Location: Lake Mary East

Join a team that helps people feel their best—every day.

Hand & Stone is a nationally recognized spa brand with 600+ locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment.

Why You’ll Love Working With Us

We believe great work should be rewarded. As a Spa Manager at Hand & Stone, you'll enjoy:

Compensation & Perks

• Competitive pay ($60,000) + commission & bonus opportunities
• Guaranteed weekly pay
• Employee discounts on services and retail products
• Wellness benefits to support your self-care
• Career growth opportunities within a fast-growing national brand
• Medical, Dental & Vision coverage
• Generous paid time off, plus company recognized holidays
• 401(k) with 4% company match

About the Role

We are seeking a passionate Spa Manager to join our team. The ideal candidate is client-focused, skilled in a variety of techniques, and dedicated to providing a safe, effective, and positive experience. This role involves customizing treatments to client needs, promoting wellness, and supporting a clean and professional spa environment.

What You’ll Do

• Overcome objections during the sales process to increase membership conversions
• Develop and implement marketing strategies aimed at maximizing revenue and profitability
• Analyze business data to guide decision-making and drive overall success
• Use sound judgment and operate independently with minimal supervision
• Plan and direct daily operations to ensure smooth and efficient workflow
• Manage staff schedules to optimize productivity, revenue, and customer satisfaction
• Maintain a clean, organized, and relaxing spa environment
• Oversee inventory to ensure accuracy and availability of products
• Deliver a high level of customer satisfaction by resolving complaints and addressing concerns promptly
• Ensure full compliance with all Hand & Stone policies, as well as local, state, and federal regulations
• Mentor and supervise all team members in accordance with company standards
• Motivate and empower the team to achieve and maintain high performance standards

What We’re Looking For

• 18 years old or older 
• Highschool diploma or equivalent 
• Strong communication skills and attention to detail

Ready to Join Our Team?

If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we’d love to meet you.

Apply today and take the next step in your career with Hand & Stone!

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