Systems Engineer I | Remote | Up to 30-40% Travel
CSI
Job Description: Are you early in your IT career and looking for an opportunity to turn your technical foundation into hands-on systems engineering experience? CSI is looking for a Systems Engineer to join our Managed Services team. This is a great opportunity for someone with approximately 0–2 years of experience who enjoys working with technology, solving problems, and interacting directly with customers. We’re looking for someone who understands the fundamentals, is comfortable with Windows environments, and is excited to learn and grow into a more advanced systems engineering career. As a Systems Engineer, you’ll help onboard new managed services customers and implement the technology CSI will use to support their environments long term. Supporting customer onboarding and systems implementation projects Installing and configuring software, servers, workstations, and related technology Deploying remote monitoring and management tools across customer environments Supporting Windows desktop and server operating systems Supporting Microsoft 365, Entra, and Intune environments Assisting with backups, deployments, upgrades, and server-related tasks Maintaining accurate technical documentation, tickets, and project updates Working directly with customers both remotely and onsite Partnering with experienced engineers and internal teams to troubleshoot issues and deliver successful implementations This role is primarily focused on desktop and server technologies rather than network engineering , making it a strong opportunity for someone who wants to deepen their systems expertise. Foundational understanding of Windows desktop and/or server environments Basic knowledge of systems concepts such as backups, RAID, deployments, and upgrades Comfort working directly with customers Ability and willingness to travel approximately 30–40% Genuine interest in learning and developing within systems engineering 1–2 years of experience in help desk, systems support, systems engineering, or an MSP/managed services environment
- Exposure to Microsoft 365, Entra, or Intune
- Experience with Windows Server
- Experience with backups, replication, software installations, or hardware deployments
- CompTIA A+, CompTIA Server+, Microsoft MS-900, Microsoft AZ-900, or comparable certifications, Internships, technical coursework, home labs, and hands-on academic projects are also valuable.
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