Chief Maintenance

DESCRIPTION

TRU by Hilton is seeking a skilled Chief Maintenance to lead our hotel property maintenance efforts. In this full-time role, you'll help ensure the building, systems, and grounds are safe, reliable, and guest-ready every day. If you enjoy hands-on problem-solving and have experience with HVAC, electrical, and plumbing , you'll play a key role in protecting comfort, safety, and smooth operations across the property.

Benefits:

• MEC Plus Advantage Plan / Dental / Vision / Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time, upon hire
• Paid Time Off for Full Time/Part Time after 6 months of service
• Nationwide employee stay discounts for hotel brand

Responsibilities:

• Repair and maintain electrical, plumbing, and HVAC systems to keep the property running efficiently
• Respond to maintenance requests promptly, diagnose issues accurately, and complete repairs efficiently
• Maintain organized inventory of tools, parts, and supplies
• Follow all safety protocols, regulations, and company procedures to keep guests and team members safe
• Perform routine maintenance and repairs throughout the property, including outside grounds , and complete preventative maintenance tasks

If you take pride in keeping facilities in top condition and love making a difference through reliable maintenance, we'd be excited to hear from you.

REQUIREMENTS

• Provide hands-on leadership to maintain and repair hotel equipment, mechanical systems, and property facilities to brand standards.
• Perform scheduled and preventative maintenance tasks across guest rooms, public areas, and back-of-house spaces.
• Troubleshoot and resolve maintenance issues promptly to minimize downtime and maximize guest satisfaction.
• Ensure compliance with all safety, sanitation, and regulatory requirements, including proper use of tools and equipment.
• Maintain accurate logs of maintenance activities, work orders, and repairs in a timely and organized manner.
• Coordinate with hotel leadership and departments to prioritize repairs and manage maintenance timelines.
• Supervise and coach maintenance staff or contractors, supporting a high-performing, quality-focused team.
• Respond to emergencies and after-hours maintenance needs as required, staying calm and effective under pressure.
• Inspect and maintain life-safety systems such as fire alarms, sprinkler systems, and emergency lighting.
• Drive a continuous improvement mindset to reduce repeat issues and improve maintenance processes and efficiency.

MWA, LLC dba TRU by Hilton Downtown Indianapolis is conveniently located just a block from Lucas Oil Stadium and 0.5 miles from Eli Lilly, with the Indiana Convention Center, Gainbridge Fieldhouse, and Circle Center all within a 10-minute walk. We provide a welcoming, guest-focused hotel experience and a great place to work for our team, supported by an engaging culture and recognition in 2025 as Best Hospitality Company to Work for on associate opinion surveys by Randy Starr and 5 Starr Engagement.