Rep., Client Services (CPD)

ODP

Overview

Responsibilities

The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

Qualifications

Associate’s degree or equivalent experience and minimum 1-2 years’ experience.

Other Information

Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.

Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.

Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.

Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule: The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

Medical Insurance/Prescription Drugs

Dental Insurance

Vision Insurance

Flu shots

Emotional:

Mental Health Benefits

Support Programs

Employee Assistance Program (EAP)

Work-Life:

Location Events & Activities

Recognition & Rewards Programs

Flexible Work Schedules

Paid Holidays (as applicable by business unit)

Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Paid Parental Bonding

Adoption Reimbursement

Fertility Treatment Discounts

Financial:

401(k) and Roth Savings Plans

Savings Plan Employer Match

Commuter Benefits

FSA/HSA Pre-Tax Benefits

HSA Employer Match

Discount Center

Employee & Dependent Life and Accidental Death & Dismemberment

Short & Long-Term Disability

Medicare Concierge Services

Enjoy more control over your pay schedule with DailyPay

Community:

Charitable Giving

Volunteering & Mentorship

For more details on the Benefits we offer, please see our US Benefits Guide .

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

Employee Assistance Programs

Community:

Volunteering & Mentorship

Physical:

Flu Shots

Work-Life:

Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

401 (k) and Roth Savings Plans

Savings Plan Employer Match

Discount Center

Medicare Concierge Services

Enjoy more control over your pay schedule with DailyPay

Overview

Overview

Responsibilities
The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.
Qualifications
Associate’s degree or equivalent experience and minimum 1-2 years’ experience.
Other Information
- Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
- Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
- Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
- Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule: The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance

Benefits Full-Time

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
- Paid Parental Bonding
- Adoption Reimbursement
- Fertility Treatment Discounts
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
- Medicare Concierge Services
- Enjoy more control over your pay schedule with DailyPay
Community:
- Charitable Giving
- Volunteering & Mentorship
For more details on the Benefits we offer, please see our US Benefits Guide .

Benefits Part-Time

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Volunteering & Mentorship
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
- Medicare Concierge Services
- Enjoy more control over your pay schedule with DailyPay

ODP

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Vacancy posted more than 2 months ago

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