Vice President, Capacity Planning & Analytics
Confidential
Vice President, Capacity Planning & Analytics
About the Company
Top-tier global investment bank
Industry
Financial Services
Type
Public Company
Founded
1935
Employees
10,001+
Categories
- Asset Management
- Financial Services
- Lending
- Investment Banking
- Investment Management
- B2B
- Consulting & Professional Services
- Marketplace
- Banking
- Brokerage
- Economics
- Finance
- IPOs
- Personal Finance
- Publicly Traded
- Business
- Wall Street
- Keywords
- Savings & Investing
- Credit
- Insurance
- Morgan Stanley
Specialties
- sales & trading
- investment banking
- investment management
- prime brokerage
- research
- institutional consulting
- wealth management
- and private wealth management
- private wealth management
- and social media disclosures: mgstn.ly/socialdisclosure
Business Classifications
- B2B
- Marketplace
About the Role
The Company is seeking a Vice President for Capacity Planning and Analytics to take on a pivotal role in leading long-range workforce and resource planning for its contact center operations. The successful candidate will be responsible for the development and implementation of advanced analytics functions that support data-driven business decisions across multiple lines of business. This includes owning forecasting, staffing, and capacity models to ensure optimal service levels, cost efficiency, and compliance with contractual obligations. The role demands a strategic leader who can translate complex data into actionable insights, optimize resource allocation, and drive continuous improvement in forecasting methodologies and analytical frameworks. Applicants must have a minimum of 7 years' experience in forecasting, workforce planning, analytics, data science, operations research, or a related quantitative discipline. The role requires a proven track record in leading forecasting and analytical functions within a complex, multi-line-of-business environment, as well as strong executive presence and the ability to influence senior stakeholders. Experience with programming and analytics tools such as Python, SQL, R, SAS, or similar technologies is essential, as is a background in statistical forecasting methods and BI tools. The Vice President will be expected to foster a culture of continuous improvement, analytical rigor, and data-driven decision-making, and to collaborate across various functions to ensure alignment on strategic priorities.
Hiring Manager Title
Executive Director
Functions
- Data Management/Analytics
- Operations
- ...Position Summary The Vice President, Capacity Planning & Analytics is responsible for leading long-range workforce and resource planning for our contact center operations. The role is also responsible for the creation and implementation of advanced analytics functions...SuggestedFull timeTemporary work
- ...profitably. Key Responsibilities Strategic Planning & Company Leadership Partner with the... ...policies, and performance expectations. Plan capacity for future growth (offices, service... ...opportunities and drive results. Strategic, analytical, entrepreneurial, and innovative—always...SuggestedTemporary work
- ...leader in financial services.As a Vice President - Screening Service Efficiency & Analytics Strategy Lead within JPMorgan... ...automation (expected alert reduction, capacity released, control impacts,... ...wellness centers, a retirement savings plan, backup childcare, tuition...SuggestedShift work
$11 per day
...a strategic leader who combines strong analytical skills, business acumen, and stakeholder... ...analysts by setting priorities, managing capacity, coaching performance, and supporting career... ...performance management, workforce planning, coaching, and talent development.Strong...Suggested- ...for a global leader in financial services. As a Vice President - Screening Service Efficiency & Analytics Strategy Lead within JPMorgan Chase, you will lead... ...cases for automation (expected alert reduction, capacity released, control impacts, residual risk) and partner...SuggestedShift work
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...scale.Job Description:Position Summary The Vice President, Global Total Rewards is a key member... ...and payroll through strong governance, analytics, technology, and operational excellence... ...transformations through due diligence, planning, and integration. Build, lead, and...Full timeTemporary workLocal areaRemote work$150k - $180k
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...Senior Vice President Of Development Milhaus is an award-winning, mixed-use development,... ...problem solving, critical thinking, and analytical skills in order to manage a team and a... ...Creates annual market and regional business plans/budgets to include specific market...Temporary workFor contractorsWork experience placementWork at officeLocal areaRelocation- ...Regional Vice President The Regional Vice President (RVP) provides executive leadership and... ...-Paid Life Insurance ~401(k) Savings Plan ~ Paid Time Off: Vacation, Holiday,... ...negotiation, and presentation skills. ~ Strong analytical mindset with the ability to balance...Full timeRelocation
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***Must reside in FL, AZ or TX*** Vice President, Operations - Pool Exempt Purpose... ...profitable by aligning sales volume, technician capacity, scheduling, customer onboarding,... ...improvement across scheduling, dispatch, route planning, service completion, quality control,...$190k - $210k
...experience. Our business is growing and we have some very ambitious plans. We are looking for a leader who can scale up our IT services... ...skills · Proven ability to manage remote teams. · Strong analytical and quantitative abilities; strong bias towards data-based...Work experience placementRemote workFlexible hours- ...Atlassian Cloud, contributing to migration planning, data validation, risk mitigation,... ...stability, participating in troubleshooting, capacity planning, and operational improvements.... ...how Jira supports them at scale.Strong analytical skills with experience producing meaningful...Full timeWork at officeLocal areaRemote work1 day per week
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...Expertise in Agile/Scrum methodologies, project planning, resource allocation, and risk management.Strategic Execution: Capacity to translate high-level AI strategy into a... ...manner.Problem Solving: Proactive and analytical mindset to overcome technical and logistical...Full timeWork at officeRemote work$200k
Vice President of Finance | Up to $200k + Bonus Potential | High Growth Company!Location: Greater... ..., budgeting, and long-range financial planning processesDeliver high-quality financial... ...; strong financial modeling and analytical skillsExceptional communicator — able to...Local area- ...The Vice President, Growth will lead MHK’s sales, sales enablement, and marketing functions.... ...with deep experience working with health plans, payers, pharmacy benefit organizations... ...cloud platforms, workflow automation, analytics, and artificial intelligence. Experience...Full timeContract workTemporary work
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...efficiency. Deloitte Oracle Associate Vice Presidents help clients delineate strategy and vision... ...through the latest social, mobile, and analytic technologies? We’re looking for someone... ...8+ years of Oracle Enterprise Resource Planning implementation experience3+ years of...Immediate startVisa sponsorship$87.28k - $130.92k
...appropriately scoped notifications.Strategic Initiatives — War Room Planning & ExecutionLead project management and readiness efforts for... ...major event Go-Lives.Contribute to enterprise-level quality analytics, developing insights and reporting that inform global quality...Full timeShift workAfternoon shiftEarly shift- ...Vice President, National Installation About the Company Leading provider of advanced security... ...solutions remote video monitoring & analytics outdoor video guarding solutions... ...and optimization of installation planning and execution functions. The successful...For subcontractorRemote work
- ...Vice President of Supply Chain, Doors About the Company Globally-recognized manufacturer... ..., customer commitments, and growth plans. This role requires a strategic leader... ...chain, and be adept at using data and analytics to drive decisions. Key responsibilities...
$126k - $161k
...plus years of relevant experienceMBA or advanced degree in related discipline preferredStrong leadership, management, planning, organizational, analytical, and continuous improvement skillsManagement and supervisory skills including team building, influencing, motivating...Full timeContract workWork experience placementWork at officeLocal areaRemote work$103.92k - $155.88k
...Quality, ProfessionalCompany: CitiWe are seeking a detail-oriented, analytical, and proactive Software Test Analyst to join our growing... ...Analyst, you will design, develop, and execute comprehensive test plans and test cases, identify and document software defects, and...Full time- ...an alternative application process. Vice President of Programs FullTime Professional Tampa... ...company-wide view of portfolio health, capacity, risk and execution. Direct reports... ...and repeatable framework for program planning, award readiness, mobilization, financial...Price workFull timeContract workWork at office
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...Role Overview: The Corporate Vice President leads the IVR Technology function and provides... ...Lead medium-complexity initiatives from planning through execution, ensuring alignment... ...Integration, voice recording, and operational analytics Experience with voice technology...Work at officeLocal area3 days per week$171.6k - $338.3k
...Demonstrated willingness and ability to contribute to both strategic planning and hands-on execution.Demonstrated track record of client... ..., or related roles within enterprise software, analytics platforms, data provider, or management consulting.Ability to...Local area$87.28k - $130.92k
...situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially... ...feedback.Collect environment improvement points and provide a plan to Development team and application owners.Planning and coordinating...Full timeFlexible hours$171.6k - $338.3k
...Consulting is seeking a high-performing Vice President, Sales Executive to drive growth of... ...ability to contribute to both strategic planning and hands-on execution. The Team The Innovation... ...proprietary data assets, advanced analytics, and AI-driven decision intelligence to...Local area
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