Restaurant Manager

GENERAL PURPOSE OF THE JOB

This job requires the manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best‑in‑class service, hospitality, food and beverage to every guest. The manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Must follow proper Twin Peaks Girl Audition Guidelines Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks Ensure that alcohol is always served responsibly and in accordance with the law Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts Hold kitchen staff accountable to standards, safety, and sanitation guidelines Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance Effectively coach and counsel Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines Maintain organized and updated training schedules, programs and materials for new employees Effectively execute training and development programs including personal development Consistently manage the execution of Performance Based Scheduling Practice sound inventory control Dress and act professionally each day to set a good example for all employees

EDUCATION AND/OR EXPERIENCE

Must have leadership experience in high‑volume restaurants and/or bars.

LANGUAGE SKILLS

Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.

REASONING ABILITY

Ability to apply common sense and understanding to carry out simple one or two‑step instructions, handle standardized situations with only occasional or no variables, compute proper change and accurately settle checks.

CERTIFICATES, LICENSES, REGISTRATIONS

Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.

PHYSICAL DEMANDS

Stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; talk or hear; reach with hands and arms; sit occasionally; lift and/or move up to 40 pounds. Vision requirements include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Exposed to fumes or airborne particles from the kitchen, wet or humid conditions in dish area or walk‑in cooler, toxic or caustic chemicals for cleaning, loud noise levels, and occasionally cigarette or cigar smoke. #J-18808-Ljbffr Twin Peaks Restaurants