Back of House Area Lead

\Everything rises and falls on leadership\ - John Maxwell

“Leaders are the heart of our restaurant. They help create the culture and make decisions that directly influence every metric that matters in the business.” - Jason Riddle Owner/Operator of Chick-fil-A Emporia

A restaurant leader must be able to balance both results and relationships, having the ability to not only complete daily checklists but also develop strong relationships with fellow employees. Leaders must have a high capacity, being able to hold multiple responsibilities in tension. Strong decision making is crucial for success in this position as leaders make decisions that directly impact every important metric in the business.

Pay Range:

• $18.50 - $20.00

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Be a friendly, encouraging team player
• Lead Shift leaders and hold them to thier responsibilities
• Excellent communication skills, both written and spoken
• Hold team members to performance expectations

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with ability to serve shift leaders
• Strong commitment to superior customer service
• Ability to manage a team of leaders
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

We’re more than just a chicken restaurant, we are a company that puts people first in all we do. We care for each other and our guests. Specifically, we strive to be Emporia's most caring company.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.