Community Outreach Manager: Revival Research Institute

Role summaryRevival Research Institute is a multi-site clinical research organization running clinical trials across Michigan. We are hiring a Community Outreach Manager to build the referral relationships and community presence that connect Michigan residents with research opportunities.
This is a field role, based in Michigan. You will represent Revival at physician offices, pharmacies, health fairs, and community events, set up and staff our outreach booth, and turn those conversations into qualified referrals for our active studies. You will work with recruitment, site operations, and our sponsor partners to plan and run outreach events across our sites.
Location: Southfield, Michigan. Local candidates only; daily travel between Revival sites and community locations.
Employment type: Full-time

Key responsibilities

• Visit primary care offices, specialty practices, and pharmacies to introduce Revival and its active studies.
• Build and maintain a referral network of physicians, office managers, and pharmacists; track every contact and follow-up in our CRM.
• Deliver approved study information to providers and make it easy for them to refer interested patients.

• Identify, register for, and staff health fairs, community events, faith-based and cultural gatherings, and partner events across Michigan.
• Transport, set up, staff, and break down the pop-up booth and materials for each event.
• Engage attendees, explain clinical research in plain language, and collect contact information from interested individuals using approved forms.
• Hand off every lead to the recruitment team within [24/48] hours.

• Act as Revival's outreach point of contact with sponsor and CRO partners: coordinate sponsor-approved materials, co-branded events, and event funding.
• Plan the outreach calendar with recruitment, site operations, and marketing across multiple Revival sites.
• Coordinate staffing and logistics for multi-site events.

• Report weekly on events attended, provider visits, leads generated, and referrals converted to screenings.
• Use only IRB- and sponsor-approved materials and messaging when discussing any specific study.
• Handle all personal and health information in line with HIPAA and Revival SOPs.
• Follow Revival policy on interactions with healthcare providers, including the prohibition on any payment or gift tied to referrals.

Qualifications

• Bachelor's degree in Public Health, Health Communication, Health Sciences, Health Promotion, or Communications/Marketing with health-sector experience.
• 2+ years in community outreach, healthcare field marketing, patient recruitment, pharmaceutical or medical device sales, or physician liaison work.
• Lives in or near Southfield, Michigan, or within commuting distance of Revival sites.
• Valid Michigan driver's license, clean driving record, reliable vehicle, and current auto insurance.
• Polished, professional presence and strong public speaking skills; comfortable approaching strangers and physicians alike.
• Highly organized: able to run a multi-week event calendar, track leads, and meet follow-up deadlines without reminders.
• Proficient with CRM tools, Microsoft 365, and mobile data entry.

• Experience in clinical research recruitment, or ACRP / SOCRA certification.
• Existing relationships with Michigan physician practices, pharmacies, or community health organizations.
• Fluency in Spanish or Arabic, both widely spoken in Michigan communities.
• Experience working with diverse and underrepresented communities in research or healthcare.