IT Delivery Director

Title: IT Delivery Director

Duration: No end date w2 Contract

Location: 100% remote

Shift: M-F 8 am-5 pm CT

As a Delivery Director / Engagement Lead, you will take full ownership of executive client relationships, large-scale program delivery, financial performance, and organic business growth across complex enterprise technology and business transformations.

Acting as a trusted advisor to C-suite sponsors and steering committees, you will govern large-scale modernization initiatives-including SAP ECC-to-S/4HANA transitions-connecting system integrator (SI) execution with business operations, organizational readiness, and measurable value realization. This role combines calm, decisive executive leadership with delivery rigor, commercial oversight, and a focus on sustainable ROI and Net Economic Value (NEV).

For immediate review, email resume to

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Executive Client Leadership & Governance. Own senior client delivery relationships and serve as the primary executive escalation point; advise sponsors and steering committees; conduct executive governance, business reviews, and decision forums; communicate program health, strategic trade-offs, risks, and decisions through concise executive narratives and actionable roadmaps.

Enterprise Transformation & SAP Integration. Oversee complex SAP S/4HANA modernization and adjacent enterprise initiatives across finance, supply chain, manufacturing, and operations. Bridge business-unit leadership, technical SMEs, system integrators, and vendors; ensure integrated planning, process alignment, dependencies, cutover readiness, acceptance criteria, and business continuity without requiring hands-on SAP configuration.

End-to-End Program Delivery. Lead multi-workstream programs and portfolios across Agile, Waterfall, and hybrid models, including time-and-materials and fixed-price engagements. Set objectives, integrated schedules, stage gates, SLAs, deliverables, quality measures, and contractual commitments; coordinate project managers, OCM leads, solution teams, subcontractors, and delivery partners.

Three-Tier Governance, Risk & Operational Control. Establish executive, program, and workstream governance with clear decision rights, PMO/COE standards, escalation pathways, and stage-gate controls. Maintain integrated risk, issue, dependency, change, quality, and compliance processes; reduce decision latency and resolve high-pressure delivery and stakeholder conflicts with composure.

Value Realization & Business Outcomes. Develop value timelines, business cases, ROI and NEV measures, benefit owners, and baselines; track adoption, efficiency, cost reduction, revenue enablement, and other agreed business outcomes beyond schedule and budget performance. Drive continuous improvement, automation, and operational transformation.

Organizational Change & Business Readiness. Partner with OCM and business leaders on stakeholder engagement, communications, training, operating model changes, readiness assessments, adoption measures, and transition-to-operations planning; ensure changes are understood, adopted, and sustained.

Financial & Commercial Accountability. Manage bookings, revenue, gross profit/margin, budgets, utilization, staffing economics, account forecasting, change control, and contractual performance; identify variances, implement corrective actions, and support multi-year financial and capacity plans.

Talent, Delivery Pods & Partner Leadership. Build and lead integrated teams of delivery managers, functional and technical SMEs, OCM professionals, and vendor/SI resources. Own staffing and capacity plans, recruiting, onboarding, coaching, performance, redeployment, succession, and a collaborative high-performance culture.

Account Strategy & Organic Growth. Partner with Client Partners, Sales, and solution leaders to identify client pain points, transformation opportunities, cross-sell prospects, and emerging demand; develop multi-year account roadmaps and contribute to discovery, solution design, estimates, executive presentations, proactive proposals, and qualified pursuits.

Practice & Capability Development. Advance reusable governance methods, delivery frameworks, intellectual property, thought leadership, and leadership development; collaborate across consulting, delivery, sales, and specialist practices Key Responsibilities

• Executive Client Leadership & Governance: Serve as the primary executive escalation point; advise C-suite sponsors and steering committees; conduct business reviews; communicate program health, trade-offs, and risks through concise executive narratives and roadmaps.
• Enterprise Transformation & SAP Integration: Oversee complex SAP S/4HANA modernizations and adjacent enterprise initiatives across finance, supply chain, manufacturing, and operations. Bridge business leadership, technical SMEs, system integrators, and vendors to ensure cutover readiness and business continuity (hands-on SAP configuration is not required) .
• End-to-End Program Delivery: Lead multi-workstream programs across Agile, Waterfall, and hybrid models (T&M and Fixed-Price). Direct project managers, OCM leads, solution teams, subcontractors, and delivery partners against contractual commitments and quality measures.
• Three-Tier Governance & Risk Control: Establish executive, program, and workstream governance frameworks with clear decision rights, PMO/COE standards, and stage-gate controls. Resolve high-pressure conflicts and maintain integrated risk, dependency, and compliance management.
• Value Realization & Business Outcomes: Define business cases, ROI, and NEV metrics; track adoption, operational efficiency, and cost reductions to ensure sustainable business outcomes beyond baseline schedule/budget targets.
• Organizational Change & Business Readiness: Partner with OCM and business leaders on stakeholder engagement, training, operating model changes, readiness assessments, and transition-to-operations planning.
• Financial & Commercial Accountability: Manage account P&L-including bookings, revenue, gross margin, budgets, staffing economics, account forecasting, and contractual change control.
• Talent & Team Leadership: Build, onboard, and coach cross-functional delivery pods (delivery managers, functional/technical SMEs, OCM specialists, vendor/SI resources) while fostering a high-performance culture.
• Account Strategy & Organic Growth: Partner with Client Partners and Sales to identify new transformation opportunities, cross-sell prospects, and assist with solution design, proactive proposals, and executive presentations.
• Practice Development: Contribute to internal reusable governance methods, delivery frameworks, intellectual property, thought leadership, and delivery capability growth.

Mandatory Requirements

Education: Bachelor's degree in Business, Technology, Engineering, Computer Science, or a related field.

Experience: 10+ years of consulting, enterprise program, technology delivery, or transformation leadership experience.

SAP & Transformation Expertise: Significant experience leading or governing enterprise SAP modernization, including ECC-to-S/4HANA transitions or major finance/supply chain process transformations. Strong functional grasp of business impact, SI oversight, cutover, and operational readiness (no hands-on configuration required).

Executive Governance & Client Management: Proven track record leading multi-stakeholder enterprise engagements, advising C-suite sponsors, and steering committee governance.

Financial & Commercial Capabilities: Strong experience managing P&L, revenue, gross margins, project budgets, staffing economics, risk, and commercial agreements.

Delivery Methods & Tools: Proficiency in Agile, Waterfall, and hybrid models, enterprise PPM tools (Smartsheet, Planview, Jira, MS Project), and facilitation platforms (Miro or Mural).

Skills: Exceptional executive communication, negotiation, presentation, problem-solving, and conflict-resolution skills.

Travel: Willingness to travel as required.

Desired / Preferred Qualifications

Advanced degree (MBA or equivalent).

Background with Big 4 or top-tier consulting firms.

Professional certifications: PMP, SCPM, Scrum/PSM, Agile, or ITIL.

Experience working with Fortune 50 or large global Consumer Goods / Manufacturing enterprises.

Demonstrated expertise in value-realization frameworks and operating-model transformations.

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