Busser

Busser Position at The Cheesecake Factory

$2.13 - $7.25 / Hour (This Position Earns Tips)

The Cheesecake Factory is Coming Soon to Concord Mills! Apply today - Hiring begins soon!

Our Bussers set the stage for a memorable dining experience by keeping our dining rooms sparkling clean, organized, and ready for every guest. As part of our high-volume, full-service restaurant team, you'll move with speed, efficiency, and a sense of urgency to clear and reset tables for service. As a Busser, you'll support servers, bartenders, and hosts to ensure every guest feels welcomed and cared for from start to finish.

Why Join Our Team

Steady Hours, Flexible Life

• High-volume restaurant with great earnings potential
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time
• Medical, Dental, Vision, and Prescription coverage options
• Medical coverage starting as low as $12 per pay period
• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth
• Career advancement opportunities – over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
• Fortune 100 Best Companies to Work For® (since 2014)
• PEOPLE® Companies That Care (since 2021)
• Great Place to Work® Certified

What You'll Do

• Clear tables quickly with attention to detail, removing dishes, glassware, and cutlery
• Reset tables with clean silverware and plateware, maintaining consistent presentation
• Provide friendly, attentive service that creates a welcoming experience for every guest
• Demonstrate strong teamwork by supporting servers and bartenders with pre-bussing, refilling beverages, and guest requests
• Perform dining area maintenance, including cleaning floors, sweeping and mopping as needed
• Complete station setup and breakdown, stocking duties, and closing tasks, ensuring cleanliness and sanitation
• Sort and pre-sort dishware and utensils to support efficient operations
• Follow instructions with accuracy and ownership
• Work efficiently with speed and consistency in a fast-paced environment
• Communicate clearly and accurately with the front-of-house team to support a positive guest experience

Your Background

• Previous restaurant, hospitality, or food service industry experience preferred
• Familiarity with bussing, bar backing, food running, hosting or server assistant duties, a plus
• Demonstrated commitment to providing a friendly and positive guest experience
• Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction
• Team player with strong communication and guest service skills
• Organized, adaptable, and able to multitask effectively
• Work well under pressure with a positive, patient attitude
• Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Who We Are

Named to FORTUNE Magazine's "100 Best Companies to Work For®" list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.