Account Manager

Job DescriptionJob DescriptionCompany DescriptionSixHorse Creative is a promotional products company based in Lexington, Kentucky. We specialize in custom-designed corporate gifts, giveaways, apparel, and logo design. Our work is rooted in teamwork, collaboration, and a shared commitment to creating unique, high-quality products for our clients.Role DescriptionSixHorse Creative is seeking an Account Manager to manage assigned client accounts and support day-to-day order activity. This role is responsible for processing orders, communicating with vendors and clients, ensuring timely delivery, and invoicing completed orders.The Account Manager will also oversee orders placed through clients’ custom e-commerce sites, helping ensure a smooth and accurate experience from order placement through fulfillment.This position offers meaningful challenges and opportunities for professional development in a collaborative environment where drive, a positive attitude, attention to detail, and a commitment to exceeding expectations are essential. We will provide training, resources, and ongoing support to help ensure your success.We are looking for a proactive, hands-on team member who is willing to do what it takes to complete orders successfully. This may include assisting with boxing, sorting, organizing, and other order fulfillment tasks as needed.We offer flexibility with scheduling; however, working hours must fall between 9:00 a.m. and 4:30 p.m.ResponsibilitiesManage assigned client accounts with a high level of accuracy and professionalismProcess client orders from start to finishCommunicate with vendors and clients regarding order details, timelines, and updatesMonitor order status to help ensure timely deliveryInvoice completed ordersManage orders placed through clients’ custom e-commerce sitesAssist with order fulfillment tasks, including boxing, sorting, and organizing, as neededProvide excellent service while supporting internal team collaborationRequired Skills and QualificationsBusiness degree or 1–3 years of related experienceDemonstrated ability to work well in a team environmentStrong commitment to delivering superior service with a high degree of accuracyExcellent interpersonal and communication skillsHigh degree of initiative, personal responsibility, and ownershipAbility to produce accurate work under pressure and meet frequent deadlinesProficiency with Microsoft Word, Excel, Outlook, and internet navigationStrong multitasking, organizational, and problem-solving skillsAbility to adapt and collaborate in a team-oriented environmentDetail-oriented approach to workWillingness to take initiative and assist wherever needed to ensure orders are completed accurately and on time\nCompany DescriptionSixHorse Creative is a promotional products company based in Lexington, Kentucky. We specialize in custom-designed corporate gifts, giveaways, apparel, and logo design. Our work is rooted in teamwork, collaboration, and a shared commitment to creating unique, high-quality products for our clients.Company DescriptionSixHorse Creative is a promotional products company based in Lexington, Kentucky. We specialize in custom-designed corporate gifts, giveaways, apparel, and logo design. Our work is rooted in teamwork, collaboration, and a shared commitment to creating unique, high-quality products for our clients.