Barista, Paradise Valley (Opening Fall 2026)

Barista, Paradise Valley (Opening Fall 2026)Reports to: General Manager Classification: Full-time or Part-time, Hourly, Non-Exempt Pay Rate: $16.50/hour + tipsBe Part of Something From the BeginningWe're currently hiring Baristas for our upcoming Paradise Valley location, scheduled to open in Fall 2026. We're looking for hospitality-driven team members to join us before opening and help create an exceptional guest experience from day one.This isn't a typical grab-and-go coffee shop position. Our guests expect thoughtful service, genuine hospitality, and an elevated experience every time they visit. We're looking for people who naturally enjoy connecting with others, take pride in their work, and are excited to learn about specialty coffee and the products we serve.As a Barista, you'll be the face of the brand and often the first and last impression for every guest who walks through our doors. You'll prepare beverages, educate customers about our products, maintain a welcoming environment, and help create a memorable experience that keeps guests coming back.Pre-Opening ResponsibilitiesParticipate in onboarding and training prior to openingLearn company service standards, operating procedures, and product knowledgeAssist with café setup, merchandising, and operational readiness activitiesParticipate in team training, beverage preparation practice, and customer service workshopsSupport grand opening events and launch activitiesGuest Experience & HospitalityDeliver exceptional, attentive customer service to every guestCreate a welcoming environment by greeting guests warmly and engaging authenticallyBuild relationships with regular customers and help create a sense of communityAnticipate guest needs and provide proactive serviceHandle customer questions, concerns, and feedback professionallyBeverage & Product PreparationPrepare and serve coffee, espresso beverages, and other menu items according to company standardsMaintain consistency, quality, and presentation across all productsDevelop strong knowledge of coffee, food offerings, and retail productsConfidently educate guests about products, ingredients, and preparation methodsFollow all food safety and sanitation proceduresOperations & Store StandardsOperate the POS system accurately and efficientlyProcess transactions, handle cash, and follow cash management proceduresReceive and organize inventory deliveriesRotate stock and maintain product availability throughout shiftsMaintain cleanliness and organization throughout the café, including customer-facing and back-of-house areasFollow opening, closing, and daily operational proceduresCommunicate operational concerns, guest feedback, and product issues to managementTeamwork & CultureWork collaboratively with fellow team members to deliver an exceptional guest experienceSupport coworkers during busy periods and maintain a positive team environmentDemonstrate professionalism, reliability, and accountabilityRepresent the brand and company values in every guest interaction