User Experience and Digital Accessibility Student Intern

Case Western Reserve University: STUDENT EMPLOYMENT: UGEN (STUDENT) Location Kelvin Smith Library Open Date Oct 14, 2026 Description Department: Kelvin Smith Library / Administrative Services Compensation: $13.81/hour (paid internship) Hours Required: 10–15 hours per week (within Tue–Fri, 8am–5pm) Reports to: Josie Cotton , User Experience Librarian Position Overview This internship, beginning in the spring 2027 semester, provides hands‑on experience in digital accessibility and user experience within a library setting. The intern will review digital library resources and will support the UX Librarian to help improve access and make materials easier to find for users. They will also assist with user experience research to better understand how users interact with library resources and identify opportunities to improve accessibility and usability. Responsibilities Accessibility: Identify and resolve digital accessibility issues in KSL web content. Apply tags to digital resources to improve access and support resource finding. User experience: Assist in developing and conducting user experience research, especially usability testing. Data assessment: Support data projects, as needed, by analyzing usage metrics and reporting findings to library leadership. Accessibility : Identify and help remove barriers that may limit access to library resources, as well as support resource access for all users. User experience: Assist in designing and conducting user experience research (usability testing, surveys, interviews, or observational studies) to assess user needs and identify trends. Administrative leadership: Understand the logistics of academic library operations, such as resource allocation and assessment. Qualifications Minimum Qualifications Schedule commitment: Ability to work 10 to 15 hours within Tuesday through Friday 8 a.m. to 5 p.m. Ability to commit to at least two semesters of work, the first semester being spring 2027. Familiarity with MS Office/Google Docs. Ability to work with confidential information. Ability to multi-task and think critically and creatively. Attention to detail and strong organizational skills. Experience or interest in digital accessibility and/or user experience is a plus. Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodation Statement: Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io . Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. #J-18808-Ljbffr Case