CASE MANAGER 2

Case Manager 2

The Department of Economic Security, Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job duties include driving a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and to discuss service needs and supports; developing, reviewing, monitoring and evaluating Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies; facilitating meetings and program visits to assist with member/family choices; collaborating with community agencies to provide assistance and support to members and families in crisis; writing comprehensive progress notes and maintaining case records. Prepare a variety of reports and complete special projects, as required.

Knowledge of Health Insurance Portability and Accountability Act (HIPAA), medical and behavioral health issues and terminology, methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP), federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities, and principles and practices of case management. Skill in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; problem identification and resolution. Ability to work independently and within diverse work teams; organize and manage case load; document case files and information within the required/mandated timelines; maintain confidentiality; drive a motor vehicle.

Selective preference for bilingual speaking and listening proficiency in Spanish/English. Pre-employment requirements include a Bachelor's Degree in Human Service, Behavioral Science or related field and at least one year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); or at least three years' experience working with or for individuals with intellectual or developmental disabilities. Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults. Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.

The Arizona Department of Economic Security offers a comprehensive benefits package to include affordable medical, dental, life, and short-term disability insurance plans; participation in the Arizona State Retirement System (ASRS) and long-term disability plans; 10 paid holidays per year; paid vacation and sick time; paid parental leave-up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child; deferred compensation plan; wellness plans; tuition reimbursement; stipend opportunities; infant at work program; rideshare and public transit subsidy; career advancement & employee development opportunities.