Operations Supervisor
GAI Consultants
Operations SupervisorEland Engineering, a GAI Company, is seeking an Operations Supervisor to join our team in our Fort Lauderdale, FL office.Essential Duties and Responsibilities include:The Operations Supervisor shall be responsible for all work necessary to provide for the general management, oversight, quality control, and administration of all ITS Maintenance activities and support personnel. The Operations Supervisor shall ensure that the ITS Maintenance requirements of the Contract are met on a daily basis at all times. The Operations Supervisor shall be responsible for ensuring that the ITS maintenance activities are in accordance with this Contract, Standard Operating Procedure (SOP), protocols, and policies.The responsibilities include, but are not limited to, the following:Provide technical oversight of ITS Maintenance work performed under this ContractProvide oversight of field techniciansProvide oversight to MIMS tickets responses and coordination with RTMC Operations/IT staff for ITS failuresFollow direction set by the Department's Project Manager (and/or his Designee)Provide oversight of diagnostic reports, final repair reports, progress reports and other technical submittalsProvide oversight of utility coordination and locating activitiesProvide oversight of MOT activitiesPerform project-related assignments to include the planning, organizing, and developing of maintenance tasks as assigned by the DepartmentDispatch field and/or office staff for repairsProvide oversight of preventive maintenance, minor and major repairsRecommend ITS equipment specifications and assist the Contractor's Project Manager in developing operating proceduresVerify proper device and system operationConduct inspections and schedule periodic preventive maintenanceMonitor ITS device operationsProvide oversight to the use of ITS software, both proprietary and non-proprietaryRequisition tools, spare parts, equipment, and supplies required for maintenance operationsTrain assigned staff in proper work methods and techniques and in the set up and use of equipmentTrack devices, inventory, and tasks assigned, and provide monthly updates, status of work, and cost summariesParticipate in recurring contract meetings and other meetings as requested by the Department's Project Manager (and/or his Designee)Coordinate activities of workers repairing, upgrading, modifying, or installing equipment or systems in order to improve existing equipmentInteract with the Department's staff, equipment manufacturers, and consultants to review issues pertaining to equipment or systems performance and statusAttend meetings as directed by the Department to ongoing phase(s) of ITS construction meeting, utility coordination meeting, and others as directedPerform other tasks as assigned by the Department.Knowledge, Skills, and Abilities:The Operations Supervisor shall have a college degree in a related field such as...Engineering and/or construction, and/or 5 years of hands-on experience in related ITS Maintenance.The Lead Operations Supervisor shall possess but not limited to, the following qualifications:Understanding of ITS, construction and maintenance principlesGood leadership and interpersonal skillsHave an excellent understanding of key management conceptsAbility to clearly communicate technical information in layman's termsCreate project schedules using Microsoft Windows applicationsCreate project related presentations using Microsoft PowerPoint applicationProvide presentations to the Department's staff and others, when requested by the DepartmentSkill in the use of all Windows operating systemAbility to write technical reports and correspondenceCertified in FDOT Advanced Maintenance of Traffic (MOT)Obtain ITSFM maintainer-level training within 1 month of Contract Start DateAbility to coordinate real time activities and prioritiesDirect experience with the day-to-day operations of an ITS maintenance programKnowledge and ability to create and document procedures for timely completion of preventive maintenance activitiesKnowledge and ability to evaluate the performance of equipment and systems, and make recommendations.Why Eland?Eland Engineering, a GAI Company, offers an exceptional place to do meaningful work, grow your career, and make a real impact in the field of Intelligent Transportation Systems (ITS). Here, you'll join a collaborative, multidisciplinary team delivering smart, technology-driven solutions that improve mobility, safety, and connectivity in communities nationwide. From concept through implementation, you'll help solve complex transportation challenges alongside professionals who value innovation, shared ideas, and collective success.At Eland, culture and growth go hand-in-hand. You'll be supported by a team-driven environment rooted in integrity, respect, and continuous improvement, with opportunities for mentorship, skill development, and leadership. You'll also benefit from comprehensive benefits, wellness programs, and employee discounts. As part of GAI, Eland offers the teamwork and client focus of a regional firm, supported by the stability, resources, and career-development opportunities of an established and growing firm.Benefits To Working at Eland Include:Competitive Pay & RecognitionMarket based, competitive compensationPerformance driven recognition and development bonusesComprehensive Health & WellnessMedical, dental, and vision plansCompany-paid short-term and long-term disabilityCompany-paid life insuranceEmployee Assistance Program and wellness resourcesMeaningful Work–Life BalanceGenerous paid time off + 7 paid holidaysAn additional floating holiday—use it for what matters to youPaid maternity, paternity, and adoption leaveGrowth, Learning & Financial Security401(k) with company matchTuition reimbursementSupport and rewards for professional development and certificationsQualificationsEducationPreferredBachelors or better in Engineering or related field.ExperienceRequired5-10 years:5 Years of related ITS experienceLicenses & CertificationsRequiredDriver's LicenseEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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