General Manager

DESCRIPTION

Job Title: Café Manager (General Manager)

Salary: $50,000-$60,000 per year, based on experience

Job Summary

The Café Manager is responsible for overseeing all daily operations to ensure a smooth, profitable, and guest-focused experience. This role includes leading and developing the team, maintaining high standards of food safety and cleanliness, achieving sales and labor targets, and fostering a positive, motivating work environment.

Key Responsibilities

• Lead and engage crew members, customers, and vendors to maintain a positive, welcoming café atmosphere.
• Recruit, interview, hire, and train new team members to maintain appropriate staffing levels.
• Oversee daily operations, including food preparation, guest service, and cleanliness throughout the café.
• Manage inventory, place product orders, and reconcile invoices accurately and on time.
• Ensure compliance with safety, sanitation, and brand standards while driving sales and controlling costs.

Required Skills and Qualifications

• Minimum of 1 year of restaurant experience with increasing supervisory or management responsibilities.
• Valid driver's license and legal authorization to work in the United States in accordance with state and federal laws.
• ServSafe Certified or willing to obtain certification.
• Ability to stand and walk for extended periods and lift/carry up to 30 pounds.
• Strong multitasking, problem-solving, and leadership skills with a positive attitude in a fast-paced environment.

Additional Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the United States.
• Must own a personal vehicle and carry valid auto liability insurance.
• Must have a valid driver's license and be able to pass a background check.
• Must be available to work a 50-hour workweek, including early mornings, late evenings, weekends, and holidays.

Preferred Experience

• 2+ years of experience in the food and restaurant industry in a General Manager or similar leadership role.

What We Offer

• Competitive salary: $50,000-$60,000 per year, based on experience.
• Monthly bonus program.
• Paid healthcare benefits.
• Paid vacation days.
• 401(k) with company match.
• Meal benefits during shifts.

REQUIREMENTS

Tropical Smoothie Cafe's menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better.