Senior Software Engineer-Developer Experience Team

Role Description

As a Senior Software Engineer, you will use your technical expertise to design, develop, and maintain software components and products that support H&R Block business applications and transform our technology. You’ll serve as the lead role for day-to-day functional tasks in the team, developer support, and maintaining the development environment.

Day to day, you'll:

• Act as a senior technical contributor and day‑to‑day technical leader, driving design, implementation, and operational excellence across shared engineering platforms and services that support enterprise software delivery.
• Design, evolve, and support software solutions, tooling, and integrations that enable secure, scalable, and compliant software development practices across multiple teams and product areas.
• Partner closely with engineering, architecture, governance, security, and product stakeholders to translate complex business, regulatory, and SDLC requirements into clear technical designs and working implementations.
• Lead and contribute to technical design discussions and code reviews, helping set standards for quality, maintainability, and long‑term sustainability across teams.
• Build and maintain automation, pipelines, and integrations that improve developer experience, reduce manual effort, and promote consistent application of engineering standards.
• Collaborate with platform, tooling, and data teams to define and enable meaningful engineering and SDLC metrics and guidance, ensuring data is reliable, actionable, and aligned with enterprise reporting needs.
• Evaluate and adopt emerging technologies, including AI‑assisted development capabilities, and help shape guidance, standards, and best practices for their responsible use in engineering workflows.
• Troubleshoot and resolve complex technical issues that span repositories, pipelines, tooling, and integrations, often coordinating across multiple teams to drive solutions to completion.
• Mentor and coach engineers across the organization by sharing technical expertise, promoting best practices, and helping teams navigate architecture, tooling, and process decisions.
• Contribute to the continuous improvement of engineering standards, SDLC documentation, and operational practices, balancing consistency with flexibility to support diverse teams and use cases.

Qualifications

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
• Strong experience designing and evolving scalable, maintainable systems, with a solid grasp of architectural patterns, integration strategies, and trade‑offs across distributed platforms and shared services.
• Hands‑on experience with CI/CD pipelines, developer tooling, and platform automation, including designing solutions that improve reliability, consistency, and developer experience across multiple teams.
• Practical knowledge of automated testing strategies and quality gates, including unit, integration, and pipeline‑driven validation used to enforce engineering and SDLC standards at scale.
• Experience working in environments where engineering governance, compliance, and reporting requirements influence how systems and pipelines are designed and operated.
• Minimum of 5 years of related professional software engineering experience, with demonstrated ownership of complex technical problems spanning code, pipelines, tooling, and cross‑team dependencies.
• Strong analytical and troubleshooting skills, with the ability to diagnose issues across repositories, build pipelines, integrations, and platforms, and drive resolution collaboratively.
• Working knowledge of modern development platforms and ecosystems (such as cloud services, Git‑based workflows, and enterprise developer tooling) and the ability to adapt as technologies and standards evolve.
• Experience collaborating with engineers, product managers, architects, and non‑engineering partners to translate ambiguous or complex requirements into clear technical solutions.
• Curiosity and practical experience evaluating emerging capabilities (including AI‑assisted development tools) and helping teams apply them responsibly within established engineering practices.

Preferred Qualifications

• Comfort working as a technology polyglot, with experience contributing across multiple languages, frameworks, and ecosystems, and the judgment to choose the right tool or approach for the problem at hand rather than defaulting to a single stack.
• Demonstrated ability to learn, evaluate, and apply new technologies quickly, especially in platform, tooling, or enablement contexts where standards and capabilities evolve over time.
• Experience operating in environments undergoing significant platform or tooling change (for example, migrations, new CI/CD platforms, or new developer workflows) and helping guide teams through those transitions pragmatically.
• Curiosity about emerging engineering practices and AI‑assisted development, paired with a practical mindset about when and how to introduce new capabilities responsibly into existing workflows.
• Willingness to step outside a single codebase or domain to understand systems holistically - including pipelines, tooling, documentation, and governance touchpoints - and improve how they work together.
• Hands-on experience developing, unit testing, and troubleshooting large-scale applications (using the .NET framework and C# or similar tools).
• Full-stack development experience working across both C# and Angular 15+ (or similar tools).

Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage.
• Can participate in the H&R Block Retirement Savings Plan (401(k) Plan).
• Access to the Employee Assistance Program.
• Participation in (virtual) fitness center programs.
• Associate discount program.
• Automatically enrolled in Business Travel Accident Insurance.
• Receive Associate Tax Prep benefit.

Pay Range

The pay range for this position is $101,200.00 - $161,900.00/Yr. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.