Design and Development Coordinator, Charleston

Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a hospitality-oriented individual with a passion for design and events to be the next Design and Development Coordinator for our Charleston office! As a member of our rockstar team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU...

• A competitive salary based on experience.
• Incentive eligibility based on individual performance.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

As a DESIGN AND DEVELOPMENT COORDINATOR, you will be...

• Collaborate with a Manager or Director in the development of proposals and pricing utilizing pre-built tariff, with the potential for customization, to meet client and program objectives.
• Support Design & Development Department in the production of client proposals by creating accurate shells and supporting documentation.
• Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary.
• Maintain direct communication with Sales team throughout the proposal phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person.
• Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters.
• Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on project status.
• Participate in site inspection planning and execution when required, supporting logistics, vendor coordination, and documentation.
• Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics.
• Support Design & Development with operational inputs including diagrams, vendor reconciliation, and vendor payment facilitation via Ramp for Site Inspections.
• Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation.
• Position requires flexibility to work late hours and weekends as needed to meet deadlines and ensure timely project completion.
• Ensure accurate input of pricing and vendor documentation within internal tools such as ECS and proposal templates.
• Support vendor payment processing during site inspection planning using Ramp and follow company procedures for deposits, reconciliations, and Ramp expense tracking.
• Adhere to all internal financial and accounting guidelines, including documentation of vendor quotes, invoice records, and margin compliance.
• Manage individual tasks and timelines with oversight, while maintaining clear communication and meeting internal service deadlines.
• Participate in turnover and operational handoff processes to ensure accurate and complete program documentation for execution teams.
• Attend networking and industry events, based on deadlines and availability. Subject to change based on destination alignment.
• Research, evaluate, and communicate with vendors to obtain accurate and cost-effective quotes that meet program requirements.
• Maintain organized vendor tariff folders, ensuring pricing and service descriptions are up-to-date, clearly labeled, and stored per internal standards.
• Update tariff by way of archiving newly developed services (décor, teambuilding, activities, entertainment, etc.) into the company tariff library for future use and executing tariff projects, including formatting, auditing, and the enhancement of category offerings, in alignment with departmental direction.
• Support ECS inventory maintenance and accuracy as directed by management.
• Build and sustain strong vendor relationships to ensure reliable service, pricing transparency, and innovative offerings.
• Assist Sales and Design & Development in aligning proposal content with client expectations, destination opportunities, and pricing parameters.
• Support familiarization tours, hotelier events, and other sales-related activations with on-site presence as needed.
• Collaborate with Marketing to contribute destination-specific content, photos, and service descriptions for client-facing materials such as Weekenders, Area Guides, and Photo Pages.
• Stay informed on new venues, experiences, and trends in the local market to help inform proposals and teamwide inspiration.
• Report to the local office each week on the days specified by the General Manager.

You will stand out from the crowd if you...

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

• Minimum of two years’ work experience.
• Internship or project-based experience in proposal writing, event design, hospitality, or creative services a plus.
• Basic understanding of event planning.
• Strong verbal and written communication skills.
• Highly organized with attention to detail.
• Ability to follow instructions and meet deadlines.
• Proficient in Microsoft Word, Excel, PowerPoint, and Canva.
• Computer, phone, copiers, smart phones, tablets and other standard office equipment.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Job Scope & Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.