Level 0 Help Desk Technician

Onsite Computing

Job Description

Salary: 18-20

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Description:

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.

Key Responsibilities:

Assist with basic troubleshooting and support for hardware and software issues.
Perform routine maintenance and updates on client systems.
Help set up and configure new hardware and software for clients.
Provide support for network connectivity issues.
Document and track support requests and resolutions in our ticketing system.
Assist with inventory management and tracking of IT assets.
Collaborate with team members to ensure timely and effective resolution of client issues.
Participate in training sessions and workshops to enhance technical skills.

Qualifications:

Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Eagerness to learn and adapt to new technologies and processes.

What We Offer:

Hands-on experience in a professional IT environment.
Mentorship and guidance from experienced IT professionals.
Opportunity to develop technical skills and gain industry knowledge.
Flexible working hours to accommodate academic commitments.
Professional growth opportunities and certifications.
Competitive salary based on experience
Cell Phone reimbursement
Health, dental, and vision insurance
Paid time off and holidays
Collaborative work environment

Apply

Vacancy posted 23 days ago

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