Security Officer L1

Make an impact at NTT Global Data Centers. Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your Role at a Glance Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. The position works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer Level 1 is a client‑facing security officer who uses clear and concise communication. This role plays a critical part in protecting personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and creating written reports. Team members collaborate with other departments, including Shipping & Receiving, to support efficient operation of the data center and enforce security procedures driven by the Security Management team. Work Schedule Wednesday 01:00PM – 07:00PM Thursday 07:00AM – 07:00PM Friday 07:00AM – 07:00PM Saturday 07:00AM – 07:00PM Essential Duties and Responsibilities Ensure that all employees, clients, vendors, and visitors on company property have proper, company‑issued identification. Patrol assigned posts on foot to maintain visibility and observe any unusual activity. Ensure a safe and professional work environment for clients, associates, and NTT Data Center personnel. Monitor and maintain security technologies, including CCTV and access control systems. Investigate, address, and report security, maintenance, and safety conditions. Maintain daily administrative documentation, including shift activity reports, incident reports, shift pass‑down logs, and related written documentation. Adhere to NTT Data policy and security procedure manuals, as well as company policies. Assist personnel with security‑related requests. Complete assignments such as access‑control audits, combustible audits, and badge discrepancy audits as directed. Assist with Shipping & Receiving tasks as required, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable. Respond to site emergencies and coordinate with local emergency services. Investigate and report fires, evacuations, hazardous situations, and other facility‑related events. Familiarize with security procedures and policies. Investigate all security‑related accidents/incidents, interview witnesses, complaints, and victims. Guide personnel on security processes and protocols to ensure compliance. Maintain regular and predictable attendance. Perform other job‑related duties as assigned. Knowledge, Skills, and Abilities Experience with standard methods, practices, tools, and equipment for a security team. Strong observation and surveillance skills, able to detect and respond to security threats. Knowledge of occupational hazards and safety rules. Ability to remain calm in an emergency. Excellent customer service in a client‑facing environment. Strong communication skills, both written and verbal. Ability to work in a rigorous, process‑driven team environment and to logically analyze and solve problems. Ability to multi‑task and organize effectively. Strong team‑player attitude. Ability to follow instructions, adhere to security procedures, and work effectively in a team environment. Education and Experience High School diploma or GED required; additional education or training in security‑related fields is a plus. At least one year in a security role or equivalent combination of education and professional background. Prior experience in a Data Center or similar environment, and with the administration and operation of access control systems, CCTV systems with digital recording, photo‑ID systems, and Microsoft Office applications is desirable. Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities. A condition of employment is possession of active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of employment and maintained thereafter. Physical Requirements Primarily walking, standing, bending, and some sitting. Must be able to bend, reach, and stand for extended periods; lift and carry objects up to 50pounds; climb stairs and ladders; use a telephone and walkie‑talkie. Must be able to communicate effectively, read, and use computer terminals. Must wear NTT security uniform and adhere to the dress code and personal standards. Must work on‑site with no telecommuting; must wear PPE as determined for the position. Work Conditions and Other Requirements Data center environment, including outside perimeter and grounds. Exposure to all types of weather, unpleasant fumes, odors, varying temperatures, and loud noises. Must respond to emergencies, work outside normal business hours, weekends, late nights, and holidays, and participate in an on‑call protocol. Must support tasks in nearby buildings via company vehicles; a valid driver’s license is required. Must pass background check and drug test. CPR/First Aid Certification preferred or obtainable. Must become forklift certified; NTT will provide training. Must participate in Bring Your Own Device program. Compensation Pay Range Hourly base salary: $18.90 – $23.60, eligible for overtime. Annual bonus depends on performance. Benefits include paid time‑off, medical, dental, vision, life, supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan. Equal Opportunity Employer Statement NTT Global Data Centers is a proud Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr