Customer Experience Lead - Restoration & Claims
SERVPRO of Rockville-Olney/Silver Spring North
A restoration services provider in Rockville is seeking an individual to manage customer experiences during incidents involving fire, water, or mold. The role requires leading an office team, ensuring consistent communication with clients, and maintaining compliance with documentation processes. Ideal candidates have 3-5 years in customer service or office leadership and excel in conflict resolution. Benefits include competitive salary and performance bonuses. #J-18808-Ljbffr
- ...Team Gutierrez, we help people restore calm and clarity when their... ...who brings order to the customer experience and accountability to the office... ...and follow up. You will lead the office team, enforce a consistent... ...job file accuracy that keep claims moving and customers...ClaimsWork at office
$60k - $80k
...Claims Loss Specialist / Restoration Estimator & Project Manager Purofirst of Metropolitan... ..., project management, customer communication, and job... ...candidate will have Xactimate experience, project management... ...and Canada, PuroClean is leading the industry in emergency...ClaimsFull timeFor subcontractorWork from homeFlexible hours$18.5 - $23.5 per hour
The Michael's Companies is seeking a full-time Customer Experience Manager in Rockville to oversee front-end operations and ensure a customer-centric shopping experience. Responsibilities include leading store compliance, managing the team, and planning in-store events...SuggestedFull time- A mobility provider in the Washington, DC area is looking for a Customer Experience Rockstar in Rockville, Maryland. The role involves helping rideshare drivers secure the right vehicles, managing fleet maintenance, and solving any issues that arise while ensuring a fun...Suggested
- Jenkins Restorations in Rockville, Maryland is seeking a full-time Construction Estimator. This role involves estimating... ...will have a high school diploma, two years of experience in construction estimating, and strong customer service skills. Additionally, the position...ClaimsFull timeContract work
- ...our team in Rockville, Maryland. In this role, you'll manage the claims process and provide exceptional customer service in a fast-paced environment. The ideal candidate possesses 2+ years of experience in administrative roles, has strong analytical skills, and is detail...Claims
$90k - $125k
...Restoration Estimator - Large Loss Rockville, MD 20855 Overview... ...or CoreLogic Mobile Claims; or Jenkins preferred estimating... ...of construction estimating experience; equivalent combination of education... ...property Excellent customer service and communication skills...ClaimsFull timeContract work- ...Manager, Customer Relations The purpose of this position is to serve as a frontline contact... ...expected to ensure a maximum positive experience from each external and internal... ...Special Interest Groups; initiate refunds, claims, and reimbursement for dues/fees and for...ClaimsContract workWork experience placementWork at officeLocal area
$25 - $30 per hour
A leading restoration company in Rockville, Maryland is seeking a Restoration Supervisor to manage restoration processes and ensure quality control. You will coordinate projects and enhance customer experiences while leading restoration technicians. The ideal candidate...Hourly pay$25 - $30 per hour
...Customer-Focused Call Center Representative We are seeking a customer-focused Call Center... ..., and delivering an excellent customer experience. Candidates with medical, healthcare, or... ...Benefits, eligibility, and coverage Claims status and billing questions Provider...ClaimsMonday to Friday$60k - $70k
.... As we continue to grow and lead the industry, we ensure you have... ...on our Mission to WOW Every Customer and Be the Best! As one of... ...execute a positive customer experience. What Glass America needs... ...or B2B sales. Auto Glass, Restoration or Insurance industry knowledge...Daily paidFull timeTemporary workLocal area- ...business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast... ..., eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused...ClaimsFor contractorsWork at office
- ...providers in the office File patient insurance claims and follow up on outstanding claims, verification... ...Minimum Qualifications: Dental front office experience Experience working in a fast-paced and customer-centric environment Excellent communication and...ClaimsPermanent employmentWork at officeShift work
$60k - $75k
...happened."! We're seeking someone with 3+ years of experience writing Xactimate estimates in the restoration/construction industry, has excellent analytical skills... ...grow. Primary Responsibilities: Internal claims management and estimating services for commercial...ClaimsContract workWork at officeWork from homeMonday to FridayFlexible hours$60k - $75k
...someone with 3+ years of experience in the restoration/construction industry, an... ...through XactAnalysis & Cotality Claims Maintain clear and... ...in our mission of helping customers in their greatest moments... ...businesses with an industry-leading level of service. With nearly...ClaimsFull timeContract workFor subcontractorWork at officeLocal areaMonday to Friday$60.12k - $66.8k
...FLSA Exemption Status: Non-Exempt As our customer relations manager you will be a friendly... .... Responsibilities Provide a positive experience and professional service to external and... ...Special Interest Groups; initiate refunds, claims, and reimbursement for dues/fees and for...ClaimsWork experience placementWork at office- ...Responsibilities -Ensure accurate and timely submission of insurance claims using Electronic Medical Record (EMR) system. -Verify... ...related to patient confidentiality.s Qualifications -2 years experience in medical coding and billing, preferably in pediatrics or...ClaimsFull time
$45k - $70k
...9 Salary: $45000.0 - $70000.0/year Experience: 2 Year(s) Position Overview Successful... ...-based conversations and remarkable customer experience. If you are a motivated self... ..., coverages, policy changes, transfers, claim submissions, and billing clarification...ClaimsFor contractorsWork at office$25 - $30 per hour
...Overview: We are seeking a professional and detail‑oriented Customer Service Representative with experience in the Accounting, Banking, or Healthcare industry.... ...regarding financial records, invoices, insurance claims, or banking services Process transactions, updates,...Monday to Friday- ...advancement ROLE DESCRIPTION: As a Customer Service Representative - State Farm... ...generate the kind of exceptional customer experiences that reinforce the growth of a successful... ...changes and updates. Process insurance claims and follow up with customers....
- A leading Insurance Claims Adjuster organization in Rockville, Maryland, is seeking licensed professionals to fill the role of Independent Insurance Claims Adjuster. This opportunity is ideal for those looking to make a meaningful impact while enjoying flexibility and...ClaimsFlexible hours
- A leading claims adjusting firm in Maryland seeks Independent Insurance Claims Adjusters to join their team. This role offers a flexible and rewarding career where you help individuals and businesses recover from disasters. Whether you're a seasoned professional or new...ClaimsFlexible hours
- ...IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and... ...claims adjusting. Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and...Claims
$150k - $250k
...Roofing Insurance Restoration Sales Representative $150K–$250K+ Expected... ...or storm damage sales experience preferred ~ Strong communication... ...team supporting insurance claim documentation Dedicated... ...improve: Our customers’ homes Our team members’...For contractorsWork at officeImmediate start$59.9k - $94.13k
...based on the candidate's qualifications and experience. WHO WE ARE The Department of... ...of plumbing and sanitary fixtures, restoration and repair of various plumbing systems and... ...disability. For more information and to claim employment preference, refer to the Careers...ClaimsPermanent employmentFull timeApprenticeshipSecond jobWork at officeFlexible hoursShift workAfternoon shift- ...development ROLE DESCRIPTION: As a Customer Service Representative - State Farm... ...generate the kind of exceptional customer experiences that reinforce the growth of a successful... ...changes and updates. Process insurance claims and follow up with customers....Hourly payFlexible hours
$50k - $59.8k
...this is the role for you. Base salary: $50,000$59,800 based on experience ($24.00 $28.75/hr.), plus bonus opportunities for new policy... ...accuracy and professionalism Assist clients with filing insurance claims and provide education on the impact of claims on premiums and...ClaimsHourly payAfternoon shift- ...wants to be part of a mission-driven organization where every claim processed directly supports care for children and families.... ...What You Bring ~10+ years of hands-on medical billing experience, ideally in a therapy or outpatient healthcare setting ~ Strong...ClaimsFull timeTemporary workMonday to Friday
- ...excellence and superior customer service. Are you... ...Manage the end-to-end claims process for commercial... ...emergency and non-emergency leads, jobs, and project... ...Requirements 2+ years of experience in a customer service,... ...quality assurance Restoration/Construction industry...ClaimsContract workFor subcontractorWork at officeMonday to Friday
- ...investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and... ....) Possess strong writing and verbal communication skills Experience conducting surveillance as a field investigator Experience completing...ClaimsFlexible hours
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