Director, Program Management

About this Role This role manages a global set of programs to amplify and scale our content to sales & service associates. It requires attention to detail, proactive problem solving, exceptional project management and a collaborative approach. What You’ll Do Lead content enablement for Global Technology Sales End User roles, primarily Chief Information Officer. Collaborate across stakeholders including Business & Technology Insights role leaders, Sales & Service Enablement, Sales Operations, Global Product Management, etc. Develop, create and maintain enablement collateral such as Priorities Navigators, Mission Critical Priority Decks, High Value Engagement slides, among others. Support Kickstart enablement sessions, including topic and analyst selection. Craft simple and clear communications to diverse audiences. Proactively analyze and share trends in feedback from stakeholders and participants, and make recommendations to enhance our offerings. Support special projects or events by managing timelines, creating communications and partnering with stakeholders across Business & Technology Insights and Gartner. Drive scalable activation mechanisms that reduce resource intensity on analysts and managers. Ensure sales and service teams build conviction and confidence in Gartner’s strongest positions, embedding priority insights into enablement systems, training programs, and client engagement strategies. What You’ll Need At least 7 years supporting a business unit or functional area. Strong attention to detail, organizational and project management skills. Ability to work in a fast‑paced environment with changing requirements and multiple stakeholders. Ability to prioritize tasks, identify issues and ask for help when needed. Excellent interpersonal skills – ability to proactively build and maintain strong partnerships. Excellent verbal and written communication skills. High level of client service skills with strong ability to work with diverse groups to reach successful outcomes. Proficient with MS PowerPoint, Excel and Outlook. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. Please call Human Resources at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Gartner Applicant Privacy Link: #J-18808-Ljbffr Gartner, Inc.